Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 after spending more than 20 years in software sales and running a software consulting firm. While I enjoyed the operational side of that business, I was drawn to insurance because of the opportunity to be truly connected to the community — serving neighbors, building relationships, and showing up at local events as a trusted advisor.

I’m a graduate of West Virginia University and I’ve lived in the Purcellville community for 25 years. I’m also a parent to three children, and the work–life balance that comes with being a State Farm agent is something I genuinely value and protect for my team.

We’re actively involved in local charity efforts, including supporting the Better A Life food pantry, hunger relief initiatives, and Tree of Life programs. Our office offers life insurance, health benefits, licensing reimbursement, and a strong focus on balance. Culturally, this is a collaborative, ego-free environment where team members support one another, take feedback well, and work together toward shared goals.

If you’re someone who values teamwork, community connection, and meaningful work, you’ll feel right at home here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jill Greene - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.