Customer Experience Consultant (Remote)

CPJ Recruitment

About the job Customer Experience Consultant (Remote)

We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions.

As an Customer Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally.

This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule.

ROLES & RESPONSIBILITIES:

Research, create, and coordinate customized itineraries for clients
Review client preferences and budgets to design tailored travel plans
Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events
Communicate with clients before and after travel to ensure satisfaction
Assist with issues that may arise before, during, or after travel
Complete ongoing training and certifications within the industry
Attend webinars and supplier trainings to stay current on destinations and products
Remain informed on changes within the travel and tourism industry

POSITION REQUIREMENTS:

Strong communication skills
Reliable internet access and a computer (recommended) or smartphone
Hospitality, customer service, or sales experience is helpful but not required
Personal travel experience is a plus

BENEFITS:

Full training provided
Flexible schedule (full-time or part-time options)
Work from home
Access to travel industry discounts

Apply

Vacancy posted 2 days ago

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