Implementation Consultant I

Unlock Your Career Potential: Implementation at ADP Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by the customers’ success. You’ll combine analytic and project management skills with the ability to simplify complex information, helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. ADP is hiring an Implementation Consultant II In this position, you’ll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation. Responsibilities Consult with clients to deliver a comprehensive ADP solution Guide and drive the client toward the best solution for their business needs Analyze existing systems, interface requirements, and business processes Partner with clients to understand their business and related needs Incorporate new processes, tools and approaches when recommending an ADP solution Utilize broad knowledge to recommend solutions to the client when appropriate Understand client business issues and concerns and recommend and implement appropriate solutions Build long-term relationship and trust Interact/collaborate with ADP associates in sales and customer serviceExchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise Qualifications Required At least 3 years of experience working in a client service/customer service environment At least 1 year of business consulting experience Bachelor’s degree or equivalent in education and experience Preferred Qualifications Proven ability to maintain focus and work effectively with multiple demands Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks Strong client relationship skills including the ability to influence the client and guide the client to the best solution to help resolve client needs Comfortable working in a performance-based and structured environment while demonstrating high ethical standards Ability to recognize basic procedural issues as they arise, and to elevate to the appropriate level Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations Proficient in the latest web technologies and working knowledge of various operating systems Excellent analytical skills and time management skills Excellent communication skills both verbal and written Proficient using Microsoft Office Compensation and Benefits Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. Compensation is USD $40,200.00 - USD $81,600.00 per year. Benefits include Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. #J-18808-Ljbffr ADP, Inc.