Supervisory Revenue Officer (Field Compliance Manager)

Senior Manager DutiesAs a Senior Manager you will:Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.Oversee the revision of long range plans, goals and objectives for the work directed.Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Oversees development and execution of Collection programs and procedures. Coordinates policy and strategy between field compliance and centralized activities, to manage cross functionally to achieve organizational goals, provide one stop service and end to end accountability to our customers. Many collection issues are highly sensitive and complex, and impact on the economic well-being of the community.Develops Collection strategies in coordination with Communications & Liaison, to integrate education and outreach as necessary to understand, address, and affect population needs and behaviors, and to assist taxpayers understand their rights and comply with tax laws. Identifies and markets best practices nationwide to improve customer service, consistency, and efficiency.Coordinates with Headquarters Collection, SB/SE Research, and Research, Applied Analytics & Statistics (RAAS) to identify non-compliant taxpayer segments with similar characteristics, develop and test alternative treatments customized to each segment, leverage Collection resources for maximum compliance results towards long term solutions, and develop and test appropriate measures to monitor impact and effectiveness of treatment.Serves as technical advisor to the Area Director in all facets of Collection activities and furnishes information with regard to the policies of the Internal Revenue Service and interpretation of federal tax laws and regulations as they relate to Collection.