Regional Director of Operations

Responsibilities Own regional operational performance, including revenue growth, labor management, gross margin, and operational efficiency Establish and drive accountability through KPIs, dashboards, reporting, and structured operating rhythms Ensure consistent execution and performance standards across all markets Monitor regional trends and proactively implement performance improvement initiatives Directly coach, mentor, and develop Clinical Team Managers Build a culture of ownership, accountability, and data-driven decision making Conduct regular one-on-one meetings, business reviews, and performance evaluations Support leadership development and succession planning across the region Implement scalable operational best practices across multiple markets Identify and remove barriers impacting scheduling, staffing, logistics, productivity, and patient experience Improve operational workflows and cross-functional coordination Ensure consistent execution of company policies, procedures, and service standards Execute regional growth strategies focused on provider productivity, visit volume, and market penetration Support successful launches, ramp-ups, and integration of new Texas markets Partner with internal teams to improve operational execution and business development initiatives Drive operational readiness during periods of rapid expansion Serve as an executive liaison for key client relationships, including PACE programs and facility partners Resolve escalations and operational concerns in partnership with cross-functional leadership Maintain strong client satisfaction, retention, and long-term partnership growth Ensure operational alignment that supports exceptional service delivery Maintain a strong presence within regional markets through regular travel and site visits Observe field operations and provide real-time coaching and support Reinforce operational standards, leadership expectations, and company culture Conduct routine operational reviews and team check-ins across markets Requirements 12+ years of experience in multi-site healthcare or service operations leadership 7+ years of people management experience Proven success managing regional or multi-market operations with $5M+ P&L responsibility Strong financial acumen including budgeting, forecasting, margin management, and operational analysis Demonstrated success scaling operations in a high-growth or rapid-expansion environment Ability to lead through influence, accountability, and performance management Strong problem-solving, organizational, and decision-making skills Excellent communication and leadership presence across all organizational levels #J-18808-Ljbffr Jobtailor