F&B Attendant - Scoops & Slices

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals. At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life. Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today. What you will have an opportunity to do: Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy We offer a very competitive salary and generous benefits including: Medical, Dental, Vision Plans Paid Life Insurance Short- and Long-Term Disability Paid Time Off & Holidays 401(k) with company match Commuter and Company-paid Toll Programs Complimentary Shift Meal Position Overview The Food & Beverage Attendant at Scoops & Slices is responsible for delivering exceptional guest service while preparing and serving pizzas, sandwiches, salads, soft-serve ice cream, beverages, and other grab-and-go menu items. This position creates a welcoming environment for resort guests by providing friendly service, accurately processing orders, preparing food according to quality standards, and maintaining a clean, organized work area. The ideal candidate enjoys working in a fast-paced environment, takes pride in providing outstanding hospitality, and is committed to creating memorable experiences for every guest. Rate of Pay: Full-time, Hourly Position Starting at $18.00 per hour, plus opportunities to earn tips. Essential Functions Welcome every guest with a friendly, positive attitude and provide exceptional customer service throughout each interaction. Accurately take guest orders, process transactions through the Point-of-Sale (POS) system, and handle cash and credit card payments following established procedures. Prepare pizzas, sandwiches, salads, soft-serve ice cream, beverages, and other menu items according to established recipes and presentation standards. Package and present food orders accurately and efficiently for dine-in and takeout guests. Operate kitchen equipment including pizza ovens, sandwich stations, soft-serve machines, and other food preparation equipment safely and effectively. Follow all food safety, sanitation, and HACCP guidelines while maintaining a clean and organized work environment. Stock food, beverages, paper products, condiments, and supplies throughout each shift. Assist with opening and closing duties, including cleaning equipment, restocking inventory, and preparing the outlet for service. Complete daily shift checklists and assigned responsibilities. Maintain clean, sanitary, and organized workstations, kitchen areas, dining areas, and guest service areas. Communicate effectively with the Restaurant Manager, Assistant Restaurant Manager, and fellow team members to ensure smooth daily operations. Participate in daily pre-shift meetings and follow all Standard Operating Procedures (SOPs). Promote menu items and specials while creating a positive guest experience. Maintain a professional appearance and uphold South Seas service standards at all times. Perform other duties as assigned by leadership. What are we looking for? Position Requirements High School Diploma or equivalent preferred. Previous food service, restaurant, quick-service, or hospitality experience preferred. Previous Point-of-Sale (POS) experience preferred. Excellent customer service and interpersonal skills. Strong verbal communication skills. Ability to multitask and work efficiently in a fast-paced environment. Ability to remain calm and professional during busy service periods. Dependable with strong attention to detail. Ability to work both independently and collaboratively as part of a team. Licenses & Certifications Food Handler Certification (or ability to obtain in accordance with Florida regulations). Must be at least 18 years of age to sell or serve alcoholic beverages in the State of Florida. Physical Working Conditions Ability to stand and walk for extended periods throughout the shift. Ability to frequently bend, reach, kneel, twist, and lift up to 40 pounds. Ability to safely operate kitchen equipment and work around hot cooking surfaces. Ability to work in both indoor and outdoor environments with exposure to Florida heat, humidity, and changing weather conditions. Maintain a clean, safe, and organized work environment while following all safety policies and procedures. Attend required meetings and training sessions as directed by management. Perform additional duties as assigned to support resort operations. Hours Required Full-time position averaging 40 hours per week. Schedule will vary based on business needs. Must be available to work mornings, afternoons, evenings, weekends, and holidays. Flexibility to work additional hours during peak resort seasons and special events is required. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace. Compensation: $18.00 - $18.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.