CX Operations Lead for Cloud & AI SaaS
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CoreWeave is looking for a Customer Experience Operations Analyst to strengthen our Revenue Operations team. This pivotal role requires 5-7 years of relevant experience, focusing on managing systems and workflows that support customer delivery and onboarding. The ideal candidate thrives in fast-paced environments, bridging technical and operational conversations, all while ensuring best-in-class customer experiences. Join CoreWeave in this exciting opportunity to contribute to our rapid growth. #J-18808-Ljbffr
$147.7k - $200k
...Type Hybrid Department Operations Compensation $147.7K –... ...fintech, crypto, and SaaS, including Sapphire Ventures... ...for a hands-on AI Operations Lead to help us move faster... ...the organization (GTM/CX/Product/etc.). You'll... ...data platforms (Google Cloud, DBT) or data modeling...CloudFull timeWork at officeWork from homeFlexible hoursShift work$75k - $85k
...model for how people enter the AI economy. Through our AI... ...Factory™, offering exposure to AI operations, innovation management,... ...~ Comfortable working with SaaS platforms, cloud-based tools, and enterprise... ...job title. Is comfortable leading in ambiguity and applies Agile...CloudRelocation package$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...Suggested- ...Manager for Expansion Sales to lead growth and retention in key North... ...over 10 years in enterprise SaaS, a proven track record in account... ...maximize the value of Zenoti's AI-powered platform and ensure... ...wellness industries by leveraging cloud technology for significant business...Cloud
- ...rapidly growing healthcare SaaS company on a mission to... .../ Data Architect to lead the design,... ...solutions that support operational reporting, business intelligence... ...analytics, and AI initiatives. Key... ...initiatives leveraging Azure cloud technologies....CloudFull timeRemote work
- Agfa-Gevaert is seeking an experienced Cloud Operations Leader to build and lead the Cloud Operations organization. This role ensures the performance and... ...Imaging cloud platform while managing complex SaaS environments. The successful candidate will have over 1...CloudRemote job
- Muck Rack is seeking a Global IT Operations Manager to scale and operate its internal... ...identity and access systems, optimizing SaaS platforms, and leading a team of IT professionals. This... ...skills, and extensive experience with cloud technologies like Google Workspace and...CloudRemote work
- ...experienced Enterprise Architect for Data & AI to define and govern the enterprise-wide data architecture critical for our SaaS platform growth. This role, requiring over 15... ...candidate will have robust experience in designing cloud-scale data solutions, expertise in AI...Cloud
$160k
...sweeter when the whole team crosses together.We’re looking for an AI Operations Lead who blends technical execution with strategic thinking —... ...data integrations* Familiarity with Python, SQL, APIs, CI/CD; cloud (GCP/AWS/Azure); Airflow/Prefect/dbt. GA4/GTM, Marketo, SFDC,...CloudWork experience placementRemote work$146.33k - $172.72k
...Manager, IT Operations Analytics Problem Management Manager, IT Operations... ...management practices and leading cross-functional root cause analysis... ...with IT operations analytics, cloud-based solutions, and alignment... ...responsible adoption of AI-assisted analytics and development...CloudFor contractors2 days per week- ...Capgemini is seeking a Customer Experience (CX) Solution Architect - Google Cloud in New York. In this hybrid role, you will lead the technical strategy and architecture for AI-driven CX transformations, ensuring a successful delivery across various platforms. Your responsibilities...Cloud
- ...PURE Insurance is looking for an AI Security Analyst to secure enterprise AI platforms and SaaS applications. This role focuses on preventing data leakage and enforcing... ...The ideal candidate will have experience in DLP, cloud security, and AI-related risks. You will be...Cloud
$185k - $210k
...A leading healthcare software provider is seeking a Director of Software... ...teams delivering innovative SaaS solutions. This remote role involves... ...standards, managing AI-enabled product development, and... ...skilled teams, and expertise in cloud technologies, including .NET and...CloudRemote work- ...Senior Security Engineer to enhance the security of their SaaS platform and infrastructure. The ideal candidate has a strong... ...for conducting vulnerability assessments, securing cloud deployments, and leading security incident responses. This role offers competitive...CloudRemote work
- ...Verition Fund Management LLC is seeking a Data Operations Lead/Manager to manage a team supporting data-driven decision-making. This role focuses on cloud data platform operations and improving data quality processes. The ideal candidate will have over 10 years of experience...Cloud
$102.68k - $149.17k
...anywhere in the US. The ideal candidate will have 7–10 years of experience in solution architecture or technical SaaS roles, with a proven record in creating custom cloud-based solutions and strong communication skills. Employees enjoy benefits including medical insurance,...CloudRemote workFlexible hours- LoanCare, LLC is seeking a Senior Telephony Engineer who will work with Genesys Cloud CX and AI-driven solutions for contact centers. The successful candidate will collaborate with clients and partners to enhance service delivery. The candidate should have extensive experience...Cloud
- SeedTrust is seeking a Chief Technology Officer to lead our technology strategy as we evolve from a growth stage to... ...10 years of tech leadership experience in scaling B2B SaaS products, as well as expertise in cloud architecture and emotional intelligence to foster team...CloudRemote job
- ...Jobright.ai is looking for a Senior Software Engineer to be part of a new onshore engineering... ...remote role involves designing scalable SaaS applications and utilizing AI tools to... ...position requires expertise in building APIs and cloud-native solutions. #J-18808-Ljbffr...CloudRemote work
- ...the security strategy for enterprise applications and AI systems. The successful candidate will lead a high-performing team responsible for security across... ...10+ years of relevant experience, strong expertise in SaaS and PaaS security architectures, and the ability to translate...Cloud
- ...senior technical leadership and guide the development of scalable SaaS solutions. This role focuses on modernizing architecture and... ...include hands-on experience with distributed systems, expertise in cloud technologies like AWS or Azure, and a strong background in C#...CloudRemote job
$151.9k - $258.3k
SAP SE is looking for a seasoned consultant to lead AI-powered CX transformation initiatives. This role requires over 10 years of experience... ...performance. Ideal candidates will have a strong background in cloud-based solution delivery and generative AI. #J-18808-Ljbffr...Cloud- Karsun Solutions, LLC in Georgia is seeking a Technical Operations Lead to govern the reliability and scalability of a cloud-native (AWS) data and AI platform. The successful candidate will oversee technical operations, incident response and lead a dynamic team toward success...Cloud
- ...facilities management firm is seeking a Business Developer for AI and SaaS solutions. The role demands driving business growth in facility... ...driven products. Preference for candidates with experience in SaaS/cloud solutions, demonstrating strong communication and negotiation...CloudRemote jobFlexible hours
- ...Ramp is searching for an AI Operations Manager to spearhead AI transformation in customer experience. You will own the delivery of AI-powered solutions, ensuring enhanced interaction with customers through innovative systems and workflows. Your expertise in product management...
- ...Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel... ...with stakeholders to gather requirements, lead discussions, and translate business needs... ...and enhance IVR/IVA solutions, including AI and speech‑enabled capabilities Translate...CloudRemote workFlexible hours
- V4C.ai is seeking a Sales Consultant / Client Partner to manage the sales cycle from lead generation to deal closure. The ideal candidate will have 4-8 years of experience in B2B Technology, IT Services, or SaaS Sales. In this remote role, you'll collaborate with Databricks...Remote job
- ...partner with industry-leading third parties to deliver... ...network architecture, and operational readiness. Influence... ...new technologies, AI capabilities, and customer... ...third-party or SaaS integrations , including... ...platforms. ~ Strong cloud-native architecture experience...CloudContract workVisa sponsorship
$45k - $100k
...About the Role We are seeking an AI Security Analyst responsible... ...enterprise AI platforms and SaaS applications, with a strong focus... ...role owns the implementation, operation, and effectiveness of controls... ...in DLP, SaaS security, and cloud environments, and can translate...CloudFull timeWork at officeWeekend work- ...worldwide. You’ll work with leading companies across industries,... ...helping them shape their hybrid cloud and AI journeys. With support from... ...responsibilities Lead Oracle Cloud CX Subscription Management... ...seamless quote-to-cash operations. Develop dashboards and reports...CloudWorldwide
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