Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

CX Operations Lead for Cloud & AI SaaS

SupportFinity

CoreWeave is looking for a Customer Experience Operations Analyst to strengthen our Revenue Operations team. This pivotal role requires 5-7 years of relevant experience, focusing on managing systems and workflows that support customer delivery and onboarding. The ideal candidate thrives in fast-paced environments, bridging technical and operational conversations, all while ensuring best-in-class customer experiences. Join CoreWeave in this exciting opportunity to contribute to our rapid growth. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the CX Operations Lead for Cloud & AI SaaS in New York, NY vacancy
  • $147.7k - $200k

     ...Type Hybrid Department Operations Compensation $147.7K –...  ...fintech, crypto, and SaaS, including Sapphire Ventures...  ...for a hands-on AI Operations Lead to help us move faster...  ...the organization (GTM/CX/Product/etc.). You'll...  ...data platforms (Google Cloud, DBT) or data modeling... 
    Cloud
    Full time
    Work at office
    Work from home
    Flexible hours
    Shift work

    Next Matter

    New York, NY
    4 days ago
  • $75k - $85k

     ...model for how people enter the AI economy. Through our AI...  ...Factory™, offering exposure to AI operations, innovation management,...  ...~ Comfortable working with SaaS platforms, cloud-based tools, and enterprise...  ...job title. Is comfortable leading in ambiguity and applies Agile... 
    Cloud
    Relocation package

    Agile Apprentice University

    New York, NY
    1 day ago
  • $120k - $150k

    A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience... 
    Suggested

    EliseAI

    New York, NY
    2 days ago
  •  ...Manager for Expansion Sales to lead growth and retention in key North...  ...over 10 years in enterprise SaaS, a proven track record in account...  ...maximize the value of Zenoti's AI-powered platform and ensure...  ...wellness industries by leveraging cloud technology for significant business... 
    Cloud

    Zenoti

    New York, NY
    3 days ago
  •  ...rapidly growing healthcare SaaS company on a mission to...  .../ Data Architect to lead the design,...  ...solutions that support operational reporting, business intelligence...  ...analytics, and AI initiatives. Key...  ...initiatives leveraging Azure cloud technologies.... 
    Cloud
    Full time
    Remote work

    Teambuilder

    New York, NY
    5 days ago
  • Agfa-Gevaert is seeking an experienced Cloud Operations Leader to build and lead the Cloud Operations organization. This role ensures the performance and...  ...Imaging cloud platform while managing complex SaaS environments. The successful candidate will have over 1... 
    Cloud
    Remote job

    Agfa-Gevaert

    New York, NY
    4 days ago
  • Muck Rack is seeking a Global IT Operations Manager to scale and operate its internal...  ...identity and access systems, optimizing SaaS platforms, and leading a team of IT professionals. This...  ...skills, and extensive experience with cloud technologies like Google Workspace and... 
    Cloud
    Remote work

    Muck Rack

    New York, NY
    2 days ago
  •  ...experienced Enterprise Architect for Data & AI to define and govern the enterprise-wide data architecture critical for our SaaS platform growth. This role, requiring over 15...  ...candidate will have robust experience in designing cloud-scale data solutions, expertise in AI... 
    Cloud

    Blackbaud

    New York, NY
    4 days ago
  • $160k

     ...sweeter when the whole team crosses together.We’re looking for an AI Operations Lead who blends technical execution with strategic thinking —...  ...data integrations* Familiarity with Python, SQL, APIs, CI/CD; cloud (GCP/AWS/Azure); Airflow/Prefect/dbt. GA4/GTM, Marketo, SFDC,... 
    Cloud
    Work experience placement
    Remote work

    Alteryx

    New York, NY
    2 days ago
  • $146.33k - $172.72k

     ...Manager, IT Operations Analytics Problem Management Manager, IT Operations...  ...management practices and leading cross-functional root cause analysis...  ...with IT operations analytics, cloud-based solutions, and alignment...  ...responsible adoption of AI-assisted analytics and development... 
    Cloud
    For contractors
    2 days per week

    Metropolitan Transportation Authority

    New York, NY
    3 days ago
  •  ...Capgemini is seeking a Customer Experience (CX) Solution Architect - Google Cloud in New York. In this hybrid role, you will lead the technical strategy and architecture for AI-driven CX transformations, ensuring a successful delivery across various platforms. Your responsibilities... 
    Cloud

    Capgemini

    New York, NY
    3 days ago
  •  ...PURE Insurance is looking for an AI Security Analyst to secure enterprise AI platforms and SaaS applications. This role focuses on preventing data leakage and enforcing...  ...The ideal candidate will have experience in DLP, cloud security, and AI-related risks. You will be... 
    Cloud

    PURE Insurance

    New York, NY
    1 day ago
  • $185k - $210k

     ...A leading healthcare software provider is seeking a Director of Software...  ...teams delivering innovative SaaS solutions. This remote role involves...  ...standards, managing AI-enabled product development, and...  ...skilled teams, and expertise in cloud technologies, including .NET and... 
    Cloud
    Remote work

    Change.org, PBC

    New York, NY
    2 days ago
  •  ...Senior Security Engineer to enhance the security of their SaaS platform and infrastructure. The ideal candidate has a strong...  ...for conducting vulnerability assessments, securing cloud deployments, and leading security incident responses. This role offers competitive... 
    Cloud
    Remote work

    Orbis Group

    New York, NY
    2 days ago
  •  ...Verition Fund Management LLC is seeking a Data Operations Lead/Manager to manage a team supporting data-driven decision-making. This role focuses on cloud data platform operations and improving data quality processes. The ideal candidate will have over 10 years of experience... 
    Cloud

    Verition Fund Management LLC

    New York, NY
    1 day ago
  • $102.68k - $149.17k

     ...anywhere in the US. The ideal candidate will have 7–10 years of experience in solution architecture or technical SaaS roles, with a proven record in creating custom cloud-based solutions and strong communication skills. Employees enjoy benefits including medical insurance,... 
    Cloud
    Remote work
    Flexible hours

    EvenUp Inc.

    New York, NY
    11 hours ago
  • LoanCare, LLC is seeking a Senior Telephony Engineer who will work with Genesys Cloud CX and AI-driven solutions for contact centers. The successful candidate will collaborate with clients and partners to enhance service delivery. The candidate should have extensive experience... 
    Cloud

    LoanCare, LLC

    New York, NY
    2 days ago
  • SeedTrust is seeking a Chief Technology Officer to lead our technology strategy as we evolve from a growth stage to...  ...10 years of tech leadership experience in scaling B2B SaaS products, as well as expertise in cloud architecture and emotional intelligence to foster team... 
    Cloud
    Remote job

    SeedTrust

    New York, NY
    3 days ago
  •  ...Jobright.ai is looking for a Senior Software Engineer to be part of a new onshore engineering...  ...remote role involves designing scalable SaaS applications and utilizing AI tools to...  ...position requires expertise in building APIs and cloud-native solutions. #J-18808-Ljbffr... 
    Cloud
    Remote work

    jobright.com

    New York, NY
    1 day ago
  •  ...the security strategy for enterprise applications and AI systems. The successful candidate will lead a high-performing team responsible for security across...  ...10+ years of relevant experience, strong expertise in SaaS and PaaS security architectures, and the ability to translate... 
    Cloud

    Merck Gruppe - MSD Sharp & Dohme

    New York, NY
    5 days ago
  •  ...senior technical leadership and guide the development of scalable SaaS solutions. This role focuses on modernizing architecture and...  ...include hands-on experience with distributed systems, expertise in cloud technologies like AWS or Azure, and a strong background in C#... 
    Cloud
    Remote job

    Reveleer

    New York, NY
    2 days ago
  • $151.9k - $258.3k

    SAP SE is looking for a seasoned consultant to lead AI-powered CX transformation initiatives. This role requires over 10 years of experience...  ...performance. Ideal candidates will have a strong background in cloud-based solution delivery and generative AI. #J-18808-Ljbffr... 
    Cloud

    SAP SE

    New York, NY
    2 days ago
  • Karsun Solutions, LLC in Georgia is seeking a Technical Operations Lead to govern the reliability and scalability of a cloud-native (AWS) data and AI platform. The successful candidate will oversee technical operations, incident response and lead a dynamic team toward success... 
    Cloud

    Karsun Solutions, LLC

    New York, NY
    2 days ago
  •  ...facilities management firm is seeking a Business Developer for AI and SaaS solutions. The role demands driving business growth in facility...  ...driven products. Preference for candidates with experience in SaaS/cloud solutions, demonstrating strong communication and negotiation... 
    Cloud
    Remote job
    Flexible hours

    Quantum Strides LLC

    New York, NY
    2 days ago
  •  ...Ramp is searching for an AI Operations Manager to spearhead AI transformation in customer experience. You will own the delivery of AI-powered solutions, ensuring enhanced interaction with customers through innovative systems and workflows. Your expertise in product management... 

    RAMP

    New York, NY
    3 days ago
  •  ...Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel...  ...with stakeholders to gather requirements, lead discussions, and translate business needs...  ...and enhance IVR/IVA solutions, including AI and speech‑enabled capabilities Translate... 
    Cloud
    Remote work
    Flexible hours

    Voyage Advisory

    New York, NY
    11 hours ago
  • V4C.ai is seeking a Sales Consultant / Client Partner to manage the sales cycle from lead generation to deal closure. The ideal candidate will have 4-8 years of experience in B2B Technology, IT Services, or SaaS Sales. In this remote role, you'll collaborate with Databricks... 
    Remote job

    V4C.ai

    New York, NY
    2 days ago
  •  ...partner with industry-leading third parties to deliver...  ...network architecture, and operational readiness. Influence...  ...new technologies, AI capabilities, and customer...  ...third-party or SaaS integrations , including...  ...platforms. ~ Strong cloud-native architecture experience... 
    Cloud
    Contract work
    Visa sponsorship

    American Express

    New York, NY
    17 hours ago
  • $45k - $100k

     ...About the Role We are seeking an AI Security Analyst responsible...  ...enterprise AI platforms and SaaS applications, with a strong focus...  ...role owns the implementation, operation, and effectiveness of controls...  ...in DLP, SaaS security, and cloud environments, and can translate... 
    Cloud
    Full time
    Work at office
    Weekend work

    PURE Insurance

    New York, NY
    1 day ago
  •  ...worldwide. You’ll work with leading companies across industries,...  ...helping them shape their hybrid cloud and AI journeys. With support from...  ...responsibilities Lead Oracle Cloud CX Subscription Management...  ...seamless quote-to-cash operations. Develop dashboards and reports... 
    Cloud
    Worldwide

    IBM Computing

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to CX Operations Lead for Cloud & AI SaaS. Be the first to apply!