Senior Incident & Service Management Lead
Citizens
Citizens is seeking a Principal Incident Manager to provide strategic leadership in enterprise service management with a focus on incident management, resilience, governance, and automation. The role partners across technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment. Key responsibilities include leading high-impact incident responses, maturing service management practices, and driving cross-functional #J-18808-Ljbffr Citizens
- A technology services company in Providence, RI, is seeking a Senior Problem Manager to lead the end-to-end problem management function. This role will manage problems from detection to closure and work closely with various IT service team members. Required qualifications...Senior
- UKG (Ultimate Kronos Group) seeks a Senior Staff SOC Analyst to join its Global Security Operations... ...You will detect, investigate, respond to, and lead containment of sophisticated cyber threats and major security incidents, using a range of tools, threat hunting, and incident...Senior
- ASM Research, An Accenture Federal Services Company, is seeking an experienced Incident Manager to oversee major incident management within federal IT environments... ...high service standards and engaging with senior leadership effectively. #J-18808-Ljbffr ASM Research...Senior
$67k - $87k
Citizens Bank is hiring a Sr Building Service Tech‑Electrician in East Providence, RI. This role involves maintaining electrical infrastructure through tasks such as installing wiring, troubleshooting systems, and performing maintenance. A valid Rhode Island State Electrician...Senior$120k - $150k
Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This position... .... Key Responsibilities Lead end to end response for high impact... ...improvement processes. Serve as a senior escalation point for high impact service...SuggestedFull timeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift1 day per week- ...Residential Services Coordinator We are seeking a highly motivated, adaptable, and service... ...in a dynamic setting, can effectively manage competing priorities, and demonstrates... ...with community expectations. Document incidents, resident interactions, and operational...Full timeWork at officeMonday to FridayFlexible hoursShift workDay shiftAfternoon shift
- Cytel is seeking a Senior/Principal biostatistician to lead post-submission evidence generation for a major client. You will bring mature computational, operational, and production expertise to manage CDISC datasets, claims, and raw biological data in a leadership capacity...Senior
- ...Ernst & Young Oman seeks a Cyber Triage and Forensics Incident Analyst in Providence, USA. You will join a security-focused team, investigating and responding to security incidents, performing digital forensics, and analyzing malware. The role requires at least 5 years...Senior
$143k - $243k
A leading pharmacy benefit manager is seeking a Senior Principal Actuary to provide actuarial direction and thought leadership. This remote role requires a bachelor's degree in a relevant field and 10 years of experience in actuarial work, along with an ASA or FSA designation...SeniorRemote job$99.3k - $132.5k
Position Overview The Service Introduction Lead coordinates service integration... ...Aligned to the IT Services Manager standard job, the position... ...to-end services. Coordinate incident, change, and problem-management... .... Collaborate with senior IT leadership to align service...Contract workWork at office$134.26k - $248.39k
...Summary CDM Smith is seeking a senior leader to drive measurable... ...originating new work scopes, broadening service offerings, and capturing a... ...Smith capabilities Build and lead focused campaigns targeting... ...Partner with program and project managers to convert successful delivery...Senior- The Adult & Senior Recreation Services Coordinator is an entry‑level to mid‑level professional position within the Community Services & Parks Department... ...the direct supervision of the Adult & Senior Services Manager, this position assists in coordinating a year‑round...SeniorFor contractorsWork experience placementSummer holidaySeasonal workWork at officeFlexible hoursWeekend work
- ...Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe... ..., you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply...Flexible hours
$25 - $30 per hour
A leading real estate company is looking for an Assistant Service Supervisor - Multifamily in Providence, Rhode Island. The role involves overseeing property maintenance, managing a team, and ensuring work meets high standards. Candidates should have property maintenance...Hourly pay- Equus in Providence, RI is seeking a Manager, Supportive Service Specialist to develop knowledge of TANF requirements and oversee program participants. You will ensure high-quality services, maintain a supportive culture, and work closely with leadership to meet contractual...
- Lifespan is seeking an Environmental Services Supervisor in Providence, Rhode Island. The position involves overseeing the activities of... ...and Laundry Aides, ensuring a clean hospital environment, and managing staff performance. The ideal candidate will have strong supervisory...
$90k - $100k
Sedgwick in Providence, Rhode Island is looking for a Client Service Manager with experience in casualty claims management. The ideal candidate will manage multiple client service accounts, ensuring high customer satisfaction and maintaining relationships with key stakeholders...- ...world’s most used but least regulated beauty service: Nail Care. We celebrate self-care as an... ...are doing this by becoming the world’s leading ethical and clean nail-care brand with a... ...brand experience. What You’ll Do Clean: Manages clean lab and studio supply organization...Full timePart timeShift work
- Brown University Health is seeking a supervisor for Environmental Services Aides or Laundry Aides in Providence, Rhode Island. This role involves training staff, maintaining a clean hospital environment, and overseeing operations in designated areas. The ideal candidate...
- A leading food service company in Providence is seeking a Patient Services Supervisor to oversee patient meal services. This role involves training and supporting staff, ensuring patients' nutrition care needs are met, and maintaining sanitation standards. The ideal candidate...
- ...Structure/facilitate major incident bridges; maintain... ...network) early based on service mapping; identify/remove... ...experience in incident management, incident response, or... ...proven ability to brief senior leadership and translate... ...ability to lead multiple concurrent complex...SeniorContract workWork experience placementWork at officeShift work
- ...located in Providence, Rhode Island, is seeking a Dining Services Supervisor to oversee dining operations and staff. The role... ...include ensuring adherence to food safety guidelines, leading a diverse team, managing inventory, and maintaining high customer service standards...Full time
- ...Rhode Island is seeking a Chief Payroll Audit & Tax Supervisor to lead payroll and pension payment operations. This critical role... ...preferred certifications like CPP, and proven experience in payroll management. This position offers a challenging yet rewarding opportunity...Senior
$126.2k - $264.1k
...Description This role is focused on service execution, uptime protection,... ...of this position is to build, lead, and continuously improve an... .... Serve as the direct manager for Mechanical Facilities... ...safe work practices. Support incident response, service restoration,...SeniorTemporary workFor contractorsRelocationRelocation packageFlexible hours- Merck is seeking a Clinical Quality Operations Manager to oversee quality by design in assigned trials, develop risk-based quality plans, and manage inspection readiness across the Therapeutic Area. You will collaborate with QA, Clinical Development, study teams and global...SeniorWorldwide
- Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role requires strong analytical abilities and leadership to drive compliance and operational efficiency. The ideal candidate...SeniorWork at officeRemote work
- CVS Health is looking for a Sr. Manager of Financial Operations in Woonsocket, RI. The role involves designing and delivering software solutions for IT and business analytics projects to enhance CVS Health Operations. Qualifications include a Master’s degree in a related...Senior
- CVS Health in Providence, Rhode Island is looking for a Senior Manager, Customer Experience Intelligence to drive a customer-centric culture. This role emphasizes AI and data-driven insights to enhance healthcare experiences for customers and colleagues. As a leader, you...SeniorFull time
- Bally in Providence, RI, is seeking a candidate with over 5 years of casino gaming experience to enhance product-focused marketing and optimize performance. Responsibilities include reviewing commercial inputs for revenue generation, defining content roadmaps, and collaborating...Senior
- Virtual Connecticut - 100 Westminster Street, Providence, CT 02903, USA Virtual Florida - Florida, USA Virtual Illinois - 777 Bally Boulevard, Rock Island, IL 61201, USA Virtual Indiana - 123 Main Street, Anywhere, IN 47701, USA Virtual North Carolina - North Carolina...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Incident & Service Management Lead. Be the first to apply!
- senior analyst Johnston, RI
- senior manager legal Johnston, RI
- remote senior project manager Johnston, RI
- senior tableau developer Johnston, RI
- senior manager m&a tax Johnston, RI
- senior accountant remote Johnston, RI
- senior benefits analyst Johnston, RI
- legal senior counsel family office Johnston, RI
- senior resident engineer Johnston, RI
- senior commercial counsel Johnston, RI

