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Senior Incident & Service Management Lead

Citizens

Citizens is seeking a Principal Incident Manager to provide strategic leadership in enterprise service management with a focus on incident management, resilience, governance, and automation. The role partners across technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment. Key responsibilities include leading high-impact incident responses, maturing service management practices, and driving cross-functional #J-18808-Ljbffr Citizens

Vacancy posted 3 days ago
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