Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Incident & Service Management Lead

Citizens

Citizens is seeking a Principal Incident Manager to provide strategic leadership in enterprise service management with a focus on incident management, resilience, governance, and automation. The role partners across technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment. Key responsibilities include leading high-impact incident responses, maturing service management practices, and driving cross-functional #J-18808-Ljbffr Citizens

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Incident & Service Management Lead in Johnston, RI vacancy
  • A technology services company in Providence, RI, is seeking a Senior Problem Manager to lead the end-to-end problem management function. This role will manage problems from detection to closure and work closely with various IT service team members. Required qualifications... 
    Senior

    ASM Research, An Accenture Federal Services Company

    Providence, RI
    5 days ago
  • UKG (Ultimate Kronos Group) seeks a Senior Staff SOC Analyst to join its Global Security Operations...  ...You will detect, investigate, respond to, and lead containment of sophisticated cyber threats and major security incidents, using a range of tools, threat hunting, and incident... 
    Senior

    UKG (Ultimate Kronos Group)

    Providence, RI
    2 days ago
  • ASM Research, An Accenture Federal Services Company, is seeking an experienced Incident Manager to oversee major incident management within federal IT environments...  ...high service standards and engaging with senior leadership effectively. #J-18808-Ljbffr ASM Research... 
    Senior

    ASM Research, An Accenture Federal Services Company

    Providence, RI
    2 days ago
  • $67k - $87k

    Citizens Bank is hiring a Sr Building Service Tech‑Electrician in East Providence, RI. This role involves maintaining electrical infrastructure through tasks such as installing wiring, troubleshooting systems, and performing maintenance. A valid Rhode Island State Electrician... 
    Senior

    Citizens Bank

    East Providence, RI
    3 days ago
  • $120k - $150k

    Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This position...  .... Key Responsibilities Lead end to end response for high impact...  ...improvement processes. Serve as a senior escalation point for high impact service... 
    Suggested
    Full time
    Local area
    Remote work
    Monday to Friday
    Flexible hours
    Afternoon shift
    1 day per week

    Citizens Bank

    Johnston, RI
    2 days ago
  •  ...Residential Services Coordinator We are seeking a highly motivated, adaptable, and service...  ...in a dynamic setting, can effectively manage competing priorities, and demonstrates...  ...with community expectations. Document incidents, resident interactions, and operational... 
    Full time
    Work at office
    Monday to Friday
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Crossroads Rhode Island

    Providence, RI
    19 hours ago
  • Cytel is seeking a Senior/Principal biostatistician to lead post-submission evidence generation for a major client. You will bring mature computational, operational, and production expertise to manage CDISC datasets, claims, and raw biological data in a leadership capacity... 
    Senior

    Cytel

    Providence, RI
    2 days ago
  •  ...Ernst & Young Oman seeks a Cyber Triage and Forensics Incident Analyst in Providence, USA. You will join a security-focused team, investigating and responding to security incidents, performing digital forensics, and analyzing malware. The role requires at least 5 years... 
    Senior

    Ernst & Young Oman

    Providence, RI
    2 hours ago
  • $143k - $243k

    A leading pharmacy benefit manager is seeking a Senior Principal Actuary to provide actuarial direction and thought leadership. This remote role requires a bachelor's degree in a relevant field and 10 years of experience in actuarial work, along with an ASA or FSA designation... 
    Senior
    Remote job

    Prime Therapeutics

    Providence, RI
    3 days ago
  • $99.3k - $132.5k

    Position Overview The Service Introduction Lead coordinates service integration...  ...Aligned to the IT Services Manager standard job, the position...  ...to-end services. Coordinate incident, change, and problem-management...  .... Collaborate with senior IT leadership to align service... 
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Providence, RI
    3 days ago
  • $134.26k - $248.39k

     ...Summary CDM Smith is seeking a senior leader to drive measurable...  ...originating new work scopes, broadening service offerings, and capturing a...  ...Smith capabilities Build and lead focused campaigns targeting...  ...Partner with program and project managers to convert successful delivery... 
    Senior

    CDM Smith

    Providence, RI
    3 days ago
  • The Adult & Senior Recreation Services Coordinator is an entry‑level to mid‑level professional position within the Community Services & Parks Department...  ...the direct supervision of the Adult & Senior Services Manager, this position assists in coordinating a year‑round... 
    Senior
    For contractors
    Work experience placement
    Summer holiday
    Seasonal work
    Work at office
    Flexible hours
    Weekend work

    East Greenwich Community Services & Parks Department

    East Greenwich, RI
    1 day ago
  •  ...Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe...  ..., you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply... 
    Flexible hours

    Lolli & Pops

    Providence, RI
    5 days ago
  • $25 - $30 per hour

    A leading real estate company is looking for an Assistant Service Supervisor - Multifamily in Providence, Rhode Island. The role involves overseeing property maintenance, managing a team, and ensuring work meets high standards. Candidates should have property maintenance... 
    Hourly pay

    Hines

    Providence, RI
    5 days ago
  • Equus in Providence, RI is seeking a Manager, Supportive Service Specialist to develop knowledge of TANF requirements and oversee program participants. You will ensure high-quality services, maintain a supportive culture, and work closely with leadership to meet contractual... 

    Equus

    Providence, RI
    5 days ago
  • Lifespan is seeking an Environmental Services Supervisor in Providence, Rhode Island. The position involves overseeing the activities of...  ...and Laundry Aides, ensuring a clean hospital environment, and managing staff performance. The ideal candidate will have strong supervisory... 

    Lifespan

    Providence, RI
    1 day ago
  • $90k - $100k

    Sedgwick in Providence, Rhode Island is looking for a Client Service Manager with experience in casualty claims management. The ideal candidate will manage multiple client service accounts, ensuring high customer satisfaction and maintaining relationships with key stakeholders... 

    Sedgwick

    Providence, RI
    5 days ago
  •  ...world’s most used but least regulated beauty service: Nail Care. We celebrate self-care as an...  ...are doing this by becoming the world’s leading ethical and clean nail-care brand with a...  ...brand experience. What You’ll Do Clean: Manages clean lab and studio supply organization... 
    Full time
    Part time
    Shift work

    Miniluxe Inc

    Cranston, RI
    16 hours ago
  • Brown University Health is seeking a supervisor for Environmental Services Aides or Laundry Aides in Providence, Rhode Island. This role involves training staff, maintaining a clean hospital environment, and overseeing operations in designated areas. The ideal candidate... 

    Brown University Health

    Providence, RI
    2 days ago
  • A leading food service company in Providence is seeking a Patient Services Supervisor to oversee patient meal services. This role involves training and supporting staff, ensuring patients' nutrition care needs are met, and maintaining sanitation standards. The ideal candidate... 

    Aramark

    Providence, RI
    5 days ago
  •  ...Structure/facilitate major incident bridges; maintain...  ...network) early based on service mapping; identify/remove...  ...experience in incident management, incident response, or...  ...proven ability to brief senior leadership and translate...  ...ability to lead multiple concurrent complex... 
    Senior
    Contract work
    Work experience placement
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Providence, RI
    21 hours ago
  •  ...located in Providence, Rhode Island, is seeking a Dining Services Supervisor to oversee dining operations and staff. The role...  ...include ensuring adherence to food safety guidelines, leading a diverse team, managing inventory, and maintaining high customer service standards... 
    Full time

    Brown University

    Providence, RI
    1 day ago
  •  ...Rhode Island is seeking a Chief Payroll Audit & Tax Supervisor to lead payroll and pension payment operations. This critical role...  ...preferred certifications like CPP, and proven experience in payroll management. This position offers a challenging yet rewarding opportunity... 
    Senior

    State of Rhode Island

    Providence, RI
    2 days ago
  • $126.2k - $264.1k

     ...Description This role is focused on service execution, uptime protection,...  ...of this position is to build, lead, and continuously improve an...  .... Serve as the direct manager for Mechanical Facilities...  ...safe work practices. Support incident response, service restoration,... 
    Senior
    Temporary work
    For contractors
    Relocation
    Relocation package
    Flexible hours

    Oracle

    Providence, RI
    4 days ago
  • Merck is seeking a Clinical Quality Operations Manager to oversee quality by design in assigned trials, develop risk-based quality plans, and manage inspection readiness across the Therapeutic Area. You will collaborate with QA, Clinical Development, study teams and global... 
    Senior
    Worldwide

    Merck

    Providence, RI
    3 days ago
  • Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role requires strong analytical abilities and leadership to drive compliance and operational efficiency. The ideal candidate... 
    Senior
    Work at office
    Remote work

    Citizens Bank

    Johnston, RI
    3 days ago
  • CVS Health is looking for a Sr. Manager of Financial Operations in Woonsocket, RI. The role involves designing and delivering software solutions for IT and business analytics projects to enhance CVS Health Operations. Qualifications include a Master’s degree in a related... 
    Senior

    Hispanic Alliance for Career Enhancement

    Providence, RI
    4 days ago
  • CVS Health in Providence, Rhode Island is looking for a Senior Manager, Customer Experience Intelligence to drive a customer-centric culture. This role emphasizes AI and data-driven insights to enhance healthcare experiences for customers and colleagues. As a leader, you... 
    Senior
    Full time

    CVS Health

    Providence, RI
    2 days ago
  • Bally in Providence, RI, is seeking a candidate with over 5 years of casino gaming experience to enhance product-focused marketing and optimize performance. Responsibilities include reviewing commercial inputs for revenue generation, defining content roadmaps, and collaborating...
    Senior

    Bally

    Providence, RI
    5 days ago
  • Virtual Connecticut - 100 Westminster Street, Providence, CT 02903, USA Virtual Florida - Florida, USA Virtual Illinois - 777 Bally Boulevard, Rock Island, IL 61201, USA Virtual Indiana - 123 Main Street, Anywhere, IN 47701, USA Virtual North Carolina - North Carolina...
    Senior

    Bally

    Providence, RI
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Incident & Service Management Lead. Be the first to apply!