Senior Incident & Service Management Lead
Citizens
Citizens is seeking a Principal Incident Manager to provide strategic leadership in enterprise service management with a focus on incident management, resilience, governance, and automation. The role partners across technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment. Key responsibilities include leading high-impact incident responses, maturing service management practices, and driving cross-functional #J-18808-Ljbffr Citizens
- Brown University’s Rockefeller Library seeks a Senior Library Specialist- Access Services- Circulation to support circulation operations during the academic... ...assisting users, guiding information retrieval, and managing course reserves and resource sharing. Evening and...SeniorWeekend workAfternoon shift
- Citizens Bank seeks a Principal Service Management Specialist to lead enterprise incident management, governance, and automation initiatives. You will partner with technology, risk, architecture, and engineering to strengthen service stability and recovery. Ideal candidates...SeniorRemote work
$120k - $150k
Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This position... .... Key Responsibilities Lead end to end response for high impact... ...improvement processes. Serve as a senior escalation point for high impact service...SuggestedFull timeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift1 day per week$169.8k - $355.4k
...Oracle’s global cloud services through highly available... ...Role Overview As Senior Director, Operations, you... ...Key Responsibilities • Lead multi-site operations... ...response to major operational incidents. • Drive a culture of... ...• Proven ability to manage crises, scale teams,...SeniorTemporary workWorldwideFlexible hours- ...is served; Help to resolve food quality issues; Support food safety including hand washing/glove changes and time/temperature monitoring; Help resolve customer incidents and ensure positive customer experiences; Monitor crew breaks, shift changes, and line schedules...SuggestedShift work
- ...Support food safety including hand washing, glove changes, time/temperature monitoring, shelf life checks, and daily food safety checklist adherence; Help resolve customer incidents to ensure positive experiences; Monitor crew breaks, shift changes, and line schedules...Shift work
$18.8 - $20.9 per hour
...THE OPPORTUNITY The Service Leader is responsible for maintaining... ...Helping to resolve customer incidents and working to ensure... ...Opportunities for advancement (80% of managers started as Crew) PAY... ...a demonstrated purpose as it leads the way in digital,...Work at officeLocal areaShift work- ...Residential Services Coordinator We are seeking a highly motivated, adaptable, and service... ...in a dynamic setting, can effectively manage competing priorities, and demonstrates... ...with community expectations. Document incidents, resident interactions, and operational...Full timeWork at officeMonday to FridayFlexible hoursShift workDay shiftAfternoon shift
- ...Appian integrations. Ideal candidates will have 5+ years of experience and a Bachelor's in Computer Science. Responsibilities include leading implementation teams and supporting Agile methodologies across various client projects. The position offers a hybrid work...Senior
- ...located in Providence, Rhode Island, is seeking a Dining Services Supervisor to oversee dining operations and staff. The role... ...include ensuring adherence to food safety guidelines, leading a diverse team, managing inventory, and maintaining high customer service standards...Full time
$126.2k - $264.1k
...Job Description As Senior Facilities Service Manager – Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe... ...maintenance execution, downtime, equipment health, incident response, and corrective action effectiveness....SeniorContract workTemporary workImmediate startFlexible hours- Medical Mutual in Brooklyn, OH is seeking a Senior Enforcement Officer to maintain the security and safety of our facility, personnel... ...the Enforcement Officers. You will oversee CCTV, access control, incident reporting, and emergency preparedness, supervise staff,...Senior
$26.5 - $27 per hour
Chartwells K-12 is hiring for a full-time FOOD UNIT LEAD in New Shoreham, RI. The role oversees a team of food-service staff, ensuring timely, high-quality meals in a school setting. Monday-Friday 7:00 AM-2:00 PM, with no weekends. Prior food service experience required...Hourly payFull timeMonday to Friday- Brown University seeks a Senior Library Specialist- Access Services- Circulation to deliver frontline user support, guide patrons in locating resources, and manage course reserves and lending services. The role emphasizes customer service, information retrieval, and collaboration...Weekend workAfternoon shift
$25 - $30 per hour
A leading real estate company is looking for an Assistant Service Supervisor - Multifamily in Providence, Rhode Island. The role involves overseeing property maintenance, managing a team, and ensuring work meets high standards. Candidates should have property maintenance...Hourly pay- Fox Pest Control is seeking a full-time Pest Control Service Manager to lead our team, uphold our values, and drive operations. The company emphasizes relationships, growth opportunities, and hands-on training within a supportive work culture. With over 30 locations nationwide...Full time
- ...university in Providence is seeking a Supervisor for Custodial Services. This role is responsible for overseeing custodial staff,... ...buildings are properly maintained and cleaned. You will lead a dedicated team, manage schedules, and maintain inventory of cleaning supplies....
- Equus in Providence, RI is seeking a Manager, Supportive Service Specialist to develop knowledge of TANF requirements and oversee program participants. You will ensure high-quality services, maintain a supportive culture, and work closely with leadership to meet contractual...
- ...Project Manager – Senior – Enterprise PMOThe Sr. Project Manager will assist in leading governance activities across the project to ensure... ...impact assessments from incident triage through defect resolutionMonitor... ...with Health and Human Service systems regarding Medicaid,...Senior
- A leading automotive service provider in Johnston, RI is searching for full-time Automotive Assistant and Service Managers. You will assist in managing daily store operations, ensuring high-quality service, and addressing customer needs related to tire and vehicle repairs...Full time
- Care New England Health System is seeking a Food & Nutrition supervisor to oversee staff involved in the preparation and service of meals for patients and customers. You will develop and post work schedules, ensure diet orders are correctly implemented, and support training...
- A healthcare services provider in Providence is seeking an Environmental Services - Manager in Training. This role offers a comprehensive training program focusing on leadership, safety protocols, and communication skills. Ideal candidates should have a positive attitude...Traineeship
- ...Job TitleKey ResponsibilitiesAlways provide customer service through the daily execution of Lowe's customer service policies, procedures... ....Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs...Local area
- ...Rhode Island is seeking a Chief Payroll Audit & Tax Supervisor to lead payroll and pension payment operations. This critical role... ...preferred certifications like CPP, and proven experience in payroll management. This position offers a challenging yet rewarding opportunity...Senior
- Next 150 Construction Services seeks a senior Operations Manager to translate strategic plans into disciplined, predictable execution across a growing portfolio of work. This role partners closely with Next 150 leadership, project teams, finance and safety to drive consistency...SeniorRemote job
- Bally in Providence, RI seeks a results-driven product professional to drive content strategy across North American casino products, partnering with Commercial Content Unit and central Product teams. You will optimize performance, bonuses, and player experience to support...Senior
- Review commercial performance for all product categories to ensure revenue and profit targets are achieved Define and deliver against Content roadmaps, working in partnership with the Commercial Content Unit Work with Central Product teams to outline opportunities and requirements...Senior
$126.2k - $264.1k
...Description This role is focused on service execution, uptime protection,... ...of this position is to build, lead, and continuously improve an... .... Serve as the direct manager for Mechanical Facilities... ...safe work practices. Support incident response, service restoration,...SeniorTemporary workFor contractorsRelocationRelocation packageFlexible hours- ...education, and access to high quality health and human services. JOB SUMMARY: To provide case management and care coordination services to children,... ...Ability to read and interpret documents such as incident, psychosocial and medical reports. Ability to write...Full timePart timeLocal areaMonday to FridayFlexible hours
- Ryder System, Inc. seeks a Fueling Operations Support Manager to deliver technical and customer support for fueling facilities... ...teams, taking ownership of complex assignments and leading by example in Ryder Fuel Service operations. The role emphasizes problem solving,...SeniorFor contractors
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