Bilingual Case Manager

Position: Bilingual

Case Manager

Department: Specialized Programs

Location(s): Manhattan Main office

Reports to: Manager, Child and Adolescent Program

Classification: Full Time, Non-Exempt

Work Model: Hybrid

Compensation: $30.22/hour, non-negotiable

Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYC’s only culturally specific organization with a mission to address domestic and sexual violence within Latine communities. We provide intensive support and services to 3,500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values.

The Child and Adolescent Program (CAP) Case Manager provides trauma-informed support to children and families impacted by domestic and sexual violence. This role coordinates intakes, assessments, referrals, and case management services while connecting clients to resources and advocating their needs. The Case Manager works closely with the Program Manager and clinical team to ensure high-quality, survivor-centered care.

Essential Functions:

• Conduct intake, screenings, needs assessments, and safety evaluations.

• Provide individualized case management, advocacy, referrals, and resource coordination.

• Support clients with educational, medical, legal, immigration, and social service needs.

• Maintain accurate case records, documentation, and reports.

• Ensure compliance with mandated reporting requirements and confidentiality standards.

• Collaborate with internal and external partners to coordinate comprehensive services.

• Represent VIP at community meetings, outreach events, and stakeholder gatherings.

• Assist with data collection, grant reporting, and program evaluation efforts.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field, or equivalent experience.

• Minimum 2 years of case management or direct service experience.

• Fluency in Spanish and English (written and verbal).

• Knowledge of trauma-informed care, victim services, and violence prevention.

• Experience working with diverse, immigrant, and Latinx communities.

• Strong communication, organizational, and advocacy skills.

• Ability to work independently and collaboratively while maintaining confidentiality.

Compensation & Benefits

• Full-time, non-exempt position, working 35 hours per week with a pay rate of $55,000/year.

• VIP covers 90% of medical insurance premium costs for employees and their families.

• Flexible Spending Accounts & Health Savings Accounts available.

• Unlimited Paid Time Off program, 12 paid holidays, a mid-year and end-of-year office closure.

• Summer Friday schedule (optional)

• Commuter benefits (Mass Transit & Parking)

• 403b retirement plan

• Employee Assistance Program

• Disability & Life Insurance

Please visit our website to apply and for more information about the role:

Department

Child & Adolescent Program

Employment Type

Full-Time

Minimum Experience

Mid-level

Compensation

$30.22/hour, non-negotiable