Select Commercial Lines Account Rep

Overview General Description: Assist Account Managers in completing client tasks, meeting retention goals, and supporting growth for Select Commercial Lines clients up to $15,000 in revenue. Develop client service skills and technical insurance product knowledge through available educational and agency resources. Responsibilities Review and process client policies, endorsements, audits, cancellations, and reinstatements to ensure accuracy. Generate auto ID cards upon request. Maintain accurate information in agency management systems. Request information from insurance carriers such as loss runs and endorsement changes. Process renewal certificates and insurance holder updates. Assist with online carrier rating and endorsement process. Assist in preparation of summary of insurance documents and finance agreements, as needed. Support Account Manager in preparing documents for client renewals. Invoice policies, including complex invoicing as assigned. Responsible for carrier service center book of business and escalations to Account Manager. Maintain regional mailbox and direct emails to appropriate resources. Active engagement and participation in training with emphasis on gaining knowledge necessary to perform Account Manager role. Knowledge, Skills, And Abilities Entry-level position, minimum 1+ years Commercial Lines experience. Associate degree preferred. Must hold Property & Casualty Insurance License. Able to work in a fast-paced team environment, be detailed, and ability to prioritize work. Strong written, verbal, and interpersonal communication skills. Strong customer service skills. Working knowledge of internet-based programs and Microsoft Office products. Resourceful, eager to learn new concepts, and continue professional development. Open to feedback, coaching, and development. Why USI? With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. USI Resources and Programs Unrivaled Resources and Support —What distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage , a value proposition delivering clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise—the three key elements that set USI apart. Through USI ONE, we develop strategic risk management and benefit programs that are easy to understand and demonstrate positive economic impact. Industry-Leading Programs, Rewards, and Recognition —In addition to competitive pay, incentives, and benefits, USI recognizes associates through awards programs that reward excellence. We offer employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We provide wellness programs, college scholarships for associates' children, and financial help when needed. Deep Community Engagement —We are committed to giving back to local communities and supporting environmental sustainability. We engage in volunteerism with non-profit organizations, animal shelters, and environmental projects, and partner with eco-conscious vendors to reduce our environmental footprint. Committed to a Diverse and Inclusive Workplace —Our I’m With U diversity and inclusion program educates associates to better serve clients and communities through education and training resources, employee support programs, and community outreach initiatives to foster a more diverse, equitable, and inclusive culture. Nationally Recognized as a Top Insurance Employer —Awards include Insurance Business America Top Insurance Employers (2018–2025), Business Insurance Best Places to Work in Insurance (2020–2025), Fortune Best Workplaces in Financial Services & Insurance (2024–2025), and Great Place To Work (2024–2025). Visit our Awards and Accolades page for a complete list of awards. USI is committed to providing a full suite of benefits, including medical, wellness, dental, vision, 401(k), FSA/HSAs, disability, life insurance, paid time off, paid family leave, and holidays. Salary: $55,000 - $65,000 #J-18808-Ljbffr USI Insurance Services