Senior Sales Manager

Schulte Hospitality Group is seeking a dynamic, service-oriented Senior Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

JOB DUTIES AND RESPONSIBILITIES

Previous hotel experience required. Minimum of 2 years in a selling role. Role is based in or near Columbus/Newark, OH.
Responsible for learning the hotel brand and strategy
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
Achieve all predetermined sales goals for revenue and sales activity
Negotiate contracts according to company standards
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Monitors local competitors and compares their operation with his/her operation
Completes daily/weekly/monthly reports as directed by the DOS/GM
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Perform various other duties as assigned to meet business objectives

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