Executive Administrative Assistant

Reporting jointly to the President and COO of FRG, the Executive Assistant is a strategic partner who enables two senior leaders to operate at full capacity. The President drives the technology and product-engineering side of the business; the COO leads commercialization, go-to-market, and revenue operations. The EA orchestrates the calendars, communications, and priorities across both functions—anticipating needs, managing competing demands, and keeping high-velocity initiatives moving in a fast-growing SaaS environment. This is a high-trust, high-autonomy role for someone who thrives on ambiguity, exercises sound judgment with confidential information, and can shift fluidly between deep-focus engineering cadences and time-sensitive commercial priorities. Duties and Responsibilities Executive Support (Dual-Principal) Own and optimize complex, frequently changing calendars for both the President and COO, resolving conflicts and protecting focus time based on shifting business priorities. Serve as a gatekeeper and first point of contact, triaging inbound requests, correspondence, and communications on behalf of both executives. Draft, review, and manage executive communications with internal teams, customers, investors, and partners. Prepare briefing materials, agendas, and pre-reads for internal leadership meetings, board interactions, customer calls, and investor updates. Coordinate and book domestic and international travel, itineraries, and expense reporting. Operational & Cross-Functional Coordination Track action items and follow-ups across both the technology and commercial organizations, ensuring deliverables and deadlines don’t slip. Coordinate across engineering, product, sales, and customer success to keep cross-functional initiatives aligned and on schedule. Support quarterly planning, OKR tracking, and leadership offsites—logistics, materials, and follow-through. Help run the rhythm of the business: standing meetings, reporting cadences, and recurring reviews. Systems, Tools & Administration Maintain organized, secure digital records including contracts, employee files, and confidential documentation. Manage workflows and documentation in the company’s SaaS toolstack (HubSpot, Jira, Confluence, Microsoft Teams). Process billing, invoicing, and bookkeeping tasks in QuickBooks Online; partner with finance on reporting. Identify and implement process improvements that streamline how the executive office operates. Manage relationships with third-party vendors (with guidance from the IT Department) and monitor related activity. Assist with new-hire onboarding, including workspace setup, tooling access, and documentation. Maintain supplies and office logistics as needed. Skills and Qualifications Required 4+ years supporting senior executives (C-suite or founder-level), ideally in a startup or high-growth technology environment. Demonstrated ability to support multiple principals with competing priorities. Exceptional written and verbal communication; comfortable interfacing with customers, investors, and partners on behalf of leadership. Strong project-management, prioritization, and problem-solving skills with proven multitasking under pressure. High degree of discretion and sound judgment handling confidential information. Advanced proficiency with Microsoft Office and Microsoft Teams. Ability to work autonomously, anticipate needs, and operate without close supervision. Preferred Prior experience in a SaaS or B2B software company. Hands-on experience with HubSpot (CRM), Jira, and Confluence. Experience with QuickBooks Online and basic bookkeeping/billing. Familiarity with the pace and norms of engineering/product teams as well as commercial/go-to-market teams. #J-18808-Ljbffr