Senior Sales Director (New York City Metropolitan Area)

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.

Uniphore is seeking a Senior Sales Director to drive new business and expand enterprise relationships across the Eastern United States. This individual will be a key revenue driver, responsible for new customer acquisition, growing our enterprise footprint, and contributing to a high-performing regional team.

The ideal candidate is a proven enterprise sales professional with a strong hunter mentality, deep experience in SaaS, and a passion for delivering customer value. This is a high-impact opportunity to execute go-to-market strategy, build a strong client base, and be a key contributor within a high-growth company.

This role requires expertise in selling complex enterprise SaaS solutions using consultative, value-based sales approaches. The candidate must be highly effective in prospecting, pipeline development, forecasting, and advancing deals with discipline and urgency. Experience selling into contact centers and customer experience organizations, including engagement with senior stakeholders, is required.

Responsibilities

• Solution Selling: Lead with a business-outcome mindset, aligning Uniphore's solutions to customer needs, scope, and priorities.
• Customer Acquisition: Execute strategies to drive new logo acquisition and accelerate regional revenue growth.
• Consultative Sales Execution: Apply value-based selling techniques to identify, advance, and close complex enterprise opportunities.
• Pipeline Management: Build, manage, and optimize a high-quality pipeline; maintain strong forecasting accuracy and deal progression.
• Regional Execution: Align account-level execution with company strategy; tailor solutions to meet client-specific challenges.
• Executive Engagement: Build and maintain relationships with senior business and IT stakeholders, including C-level contacts where applicable.
• Market Expertise: Stay current on industry trends, competitive landscape, and customer challenges to enable impactful client conversations.

Qualifications

• 10+ years of experience in enterprise software sales, including 5+ years in Enterprise SaaS
• Proven track record of consistently meeting or exceeding revenue targets
• Experience navigating complex, matrixed organizations and multi-stakeholder sales cycles
• Experience managing and leading a team of sales professionals, with a track record of coaching, developing, and driving performance across direct reports
• Strong new business development and prospecting capabilities
• Experience selling into contact center or customer experience environments preferred
• Background selling complex enterprise solutions (e.g., ERP, CRM, workflow, marketing platforms)
• Excellent communication, presentation, and stakeholder engagement skills
• Strong analytical and problem-solving abilities with the ability to translate complex concepts into business value
• Highly organized with the ability to manage multiple opportunities simultaneously
• High level of ownership, integrity, and accountability
• MBA a plus

Additional Requirements

• Execute sales plans to drive revenue growth and margin performance
• Identify opportunities to expand market share and grow the customer base
• Track and report on sales performance metrics; adjust approach as needed
• Collaborate cross-functionally with marketing, product, and delivery teams
• Maintain alignment and communication across internal stakeholders
• MBA preferred

Travel

• Willingness to travel domestically as needed

Hiring Range: $321,000 -$440.000 (50% base salary / 50% variable compensation). Actual compensation will be determined based on factors including skills, experience, qualifications, and location.