Territory Manager, CardioMEMS - Grand Rapids, MI

Territory Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

The Territory Manager (TM) is responsible for driving therapy adoption, opening new accounts, and growing revenue for CardioMEMS. This is a hunter-oriented commercial role focused on expanding access, building high-impact customer relationships, and integrating the therapy into clinical workflows across implanting centers and community hospitals.

What You'll Work On

• Sales & Customer Engagement: Build and maintain strong relationships with physicians, HF clinics, administrators, and key stakeholders. Deliver clinical, technical, and strategic presentations to drive therapy understanding and adoption. Lead pricing discussions, contract negotiations, and value-based conversations. Plan and execute educational events focused on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies. Provide day-of-procedure support and post-operative troubleshooting as needed. Meet or exceed sales targets and execute quarterly business plans. Collaborate closely with Marketing, Professional Education, and Commercial Excellence teams. Track territory performance, customer engagement, and pipeline activity.
• Account Management & Program Development: Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities. Partner effectively with Clinical Account Representative to support priority accounts with a unified strategy. Develop long-term relationships with both new and existing customers. Submit timely and accurate sales reports, forecasts, and competitive insights.
• Market Development & Competitive Strategy: Identify, qualify, and convert new business opportunities across implanting and community sites. Use market insights to understand customer needs, emerging trends, and competitive dynamics. Build and execute territory strategies to increase market share and drive sustainable adoption. Maintain strong knowledge of CardioMEMS, competitive products, and alternative therapies.
• Technical & Procedural Support: Provide on-call technical, clinical, and engineering support for field questions and procedural needs. Offer procedural case coverage across the region, ensuring high-quality support for implanting teams. Support HF clinics with training, education, clinical data collection, and new product introductions.
• Compliance & Cross-Functional Collaboration: Adhere to FDA regulations, company policies, quality standards, and operating procedures. Maintain accurate documentation of sales activities, customer interactions, and expenses. Work collaboratively with internal partners, customers, contractors, and vendors. Interact with patients, when necessary, in a professional, compliant manner.

Required Qualifications

• Bachelor's degree in business, Marketing, Life Sciences, Engineering, or related field.
• 35 years of direct healthcare sales experience; 2+ years in cardiology structural heart/heart failure preferred.
• Track record of ?100% to quota for 2 consecutive years
• Demonstrated success opening 35+ net-new accounts/year or expanding underdeveloped accounts to sustained utilization.
• Strong understanding of payor and insurance reimbursement landscape.
• Recent launch experience (Preferred) (last 35 years) leading 23 program or therapy launches/year with proof of sustainability (e.g., active clinic users, adherence to workflows, utilization trends), including: Pre-launch planning, Stakeholder alignment and executive sponsorship, Training, education, and clinical workflow integration, Post launch support and long-term sustainability plans.
• Experience driving program implementation and ongoing program maturity, such as: HF clinic onboarding, Remote monitoring workflow development, Utilization ramp and adoption metrics
• Strong executive presence, clinical/technical presentations to audiences of 150 stakeholders.
• Proven ability to influence cross-functional buying groups (value analysis committees, supply chain, service line leadership) Influencing multiple key stakeholders to drive growth.
• Strong understanding of market dynamics
• Strong commercial acumen with ability to produce data-driven territory strategies, forecasting models, and QBRs using CRM platforms (Salesforce preferred), analytics, and Excel.
• Willingness to travel 60-70% within territory, including some overnight and early/late case support.

Preferred Qualifications

• Cath Lab experience preferred
• 2+ years in cardiology structural heart/heart failure preferred.
• Experience at top MedTech organizations.
• Experience operating in a competitive market with multiple industry players.
• Familiarity with Cath lab/OR workflows.

The base pay for this position is $43,900.00 $109,200.00. In specific locations, the pay range may vary from the range posted.