Quality Lead

Job Description

Job Description

Description:

What we do

Wescom Solutions provides systems engineering, construction management, and operations support services to the rail and transit industry. Our mission is to help transit authorities enhance system capabilities, deliver capital programs, and improve operational efficiency—safely and effectively.

Why Wescom Solutions

At Wescom Solutions, we’re not just offering a job, we’re offering the opportunity to work on meaningful, complex programs that shape how communities move and connect. Here’s what sets us apart:

• Make a Real Impact: Your work directly contributes to critical infrastructure programs. You’ll have the opportunity to influence outcomes, solve real challenges, and see the results of your work in the field.
• Flexibility and Agility: We operate in a collaborative, solutions-focused environment that values adaptability and responsiveness. Our teams are empowered to make decisions and drive progress.
• Learning and Growth Opportunities: We provide opportunities to expand your skills, take on new responsibilities, and grow professionally through exposure to complex, multi-disciplinary programs.
• Direct Communication Channels: We foster an environment where ideas are shared openly and collaboration is essential. You’ll work alongside experienced professionals across engineering, construction, and operations disciplines.

Join us and help deliver solutions that keep transit systems moving safely and efficiently.

Position Summary

The ideal candidate is an experienced quality leader with a strong background supporting large, multidisciplinary infrastructure programs—preferably within the rail or transit sector.

The Quality Project Manager is a key leadership role within the Program Management Consultant team responsible for delivery of program-wide quality oversight on behalf of the Client. The QPM is responsible for quality assurance and quality control of services and work products, and for monitoring and enforcing quality performance across designers and contractors. This role ensures compliance with Client requirements, FTA Quality Management System Guidelines, and industry standards.

Key Responsibilities

• Develop, implement, and maintain the Program Quality Management Plan (QMP) in compliance with Client requirements, FTA Quality Management System Guidelines, and the Client’s Quality Program Plan; submit for Client review and approval.
• Lead and maintain an ISO 9001-aligned Quality Management System (QMS) for the program.
• Serve as the primary authority for QA/QC governance across the team and all program participants.
• Ensure quality control and assurance for delivered services and work products.
• Monitor and evaluate quality performance of team, design consultants, and construction contractors.
• Review and evaluate designer and contractor quality plans for compliance with contract requirements, Client procedures, and the Program Management Plan (PMP).
• Recommend approval to the Client of all designer quality plans prior to implementation.
• Review and approve contractor quality plans to ensure effective quality control and implementation of inspection, testing, and commissioning requirements.
• Oversee QA/QC activities across all program phases, including design, procurement, manufacturing, construction, testing, and commissioning.
• Manage and direct quality inspectors, field inspectors, and QA/QC personnel across the program.
• Plan and execute independent quality audits to verify compliance and performance.
• Track and manage nonconformance reports (NCRs), corrective/preventive actions, and quality metrics.
• Provide regular quality reporting to Client leadership, including audit results, trends, and recommendations.
• Collaborate with program leadership and technical teams to ensure integration of quality across all disciplines.
• Implement continuous improvement processes and capture lessons learned.
• Identify and mitigate quality risks across the program lifecycle.

Requirements:

Qualifications

• Bachelor’s degree in Engineering, Construction Management, or Business Management or related field
• Certified Manager of Quality/Organizational Excellence (CMQ/OE) or equivalent preferred
• Additional certifications preferred (e.g., ASQ Certified Quality Auditor (CQA), ISO 9001 Lead Auditor)
• 7+ years of experience in engineering and/or quality management in a related field
• 4+ years leading quality programs on large infrastructure or transit projects
• Experience with multi-disciplinary programs (e.g. systems, vehicles, civil, construction)
• Demonstrated experience developing and implementing Quality Management Plans (QMPs)
• Strong knowledge of FTA quality requirements, ISO 9001, and audit processes
• Experience reviewing and managing contractor and consultant quality programs

Wescom Solutions is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.