Family Services Aide - Adult Services

Family Services Aide

The Chesterfield-Colonial Heights Department of Social Services is hiring a part-time Family Services Aide for the Adult Services Team to assist the family services staff in serving vulnerable adults, including older adults and adults with disabilities, who may be experiencing abuse, neglect, or exploitation in Chesterfield County and Colonial Heights.

You will conduct home visits with or at the direction of Adult Services staff; support service delivery to ensure client safety and well-being; assist with investigations by completing collateral contacts to gather information from family members, service providers, and community partners; conduct screenings and assist with Long-Term Services and Supports (LTSS) screenings and Assisted Living Facility (ALF) assessments as appropriate; document all case-related activities in accordance with APS policies and procedures; enter and maintain accurate case information into state and local data systems; organize, maintain, and file case records and supporting documentation; assist with monitoring compliance tasks and case timelines; Perform other work as required.

Here's what you need:

• High school diploma supplemented with postsecondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

We're looking for ideal candidates who have:

• Associate degree in Human Services or related field with two years of Human Services experience preferred.
• Excellent oral and written communication and customer service skills preferred.
• Preferred experience working with older adults or adults with disabilities.
• Preferred knowledge and/or experience with Virginia Social Services benefits programs.
• Bi-lingual candidates are encouraged to apply.

Current valid driver's license and good driving record required. Pre-employment drug testing, FBI criminal background check and education/degree verification required. A Chesterfield County application is also required and must be submitted online by the deadline.

Chesterfield County offers an attractive benefits package. Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).

This role can be demanding and emotionally challenging. You will work with vulnerable adults in complex and sometimes crisis situations. Caseloads may be heavy, and the work requires resilience, adaptability, and compassion. However, this position offers the opportunity to make a meaningful impact—protecting adults from harm, supporting independence, and improving quality of life. If you are committed to public service and making a difference in your community, this career can be deeply rewarding.

This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.