Senior Account Manager

Senior Account Manager – Commercial Lines – Annapolis, MD This role involves servicing assigned middle‑market commercial insurance accounts with a designated Producer. Responsibilities include account rounding, development of new business in accordance with company practices, policies, and procedures. Job Responsibilities Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Acquire an understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability. Develop and maintain relationships with clients to ensure that all service needs are met. Stay abreast of changes in the insurance industry and other external conditions that may impact clients, making appropriate recommendations independently of manager approval. Act as liaison between clients and insurance carriers to resolve service issues, negotiate with underwriters and carriers, and troubleshoot claims and billing issues. Develop new business from existing accounts and assigned leads to contribute to departmental production goals. Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. Prepare client proposals based on clients’ needs, rates, and coverages. Prepare all transactions for assigned accounts, including applications, certificates of insurance, invoices, and forms. Document conversations with clients and carrier representatives appropriately and update all HUB computer systems and automated agency management systems. Maintain the accuracy of data in the agency management system. May handle collections of premiums due. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications Seven years of commercial lines insurance experience. Thorough knowledge of commercial lines coverages and markets. Property and Casualty Insurance license. Advanced professional designation highly desirable (e.g., ARM, CIC, CPCU). High School diploma or equivalent; AA and/or college degree preferred. Excellent oral and written communication skills. Superior customer service and problem‑solving skills. Proficiency with computer systems, including Microsoft Office and automated agency management systems. Mastery of virtual technology, including meeting scheduling, video display, and screen sharing. Ability to work in a team environment. High attention to detail. Excellent organizational, interpersonal, and communication skills. Benefits Medical, Dental, Vision and Prescription Drug Coverage Health Plan Reimbursement Program Health Savings Account (HSA) 401(k) Savings Plan Employee Assistance Program (EAP) Comprehensive Wellness Program Flexible Spending Accounts (FSAs) Life and Disability Plans Long‑Term Care Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more! Low‑Cost Loan Program and Student Loan Resources Vacation, Holiday, Sick, and Personal Time Off Comprehensive Onboarding Continuing Education Flexible Work Arrangements Dress for Your Day Dress‑Code The expected salary range for this position is $90,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. #J-18808-Ljbffr Dormont Manufacturing Co