Sr. Conversion Rate Optimization Strategist

The Role We’re seeking a customer-facing, data-driven Sr. CRO Strategist with 4–6 years of experience to lead conversion rate optimization initiatives for a portfolio of direct-to-consumer (DTC) e-commerce clients. This is a customer-facing, agency-style role where you will manage multiple customers, owning both strategy and execution of high-impact experimentation programs with a strong emphasis on A/B testing, while acting as a trusted advisor. You will translate complex data into clear, compelling narratives, build client-ready decks, and communicate insights effectively to stakeholders across different levels. What You’ll Do Lead CRO strategy and execution for multiple DTC e-commerce accounts, from audits and roadmaps to A/B testing and reporting. Design and implement experimentation programs including A/B and multivariate testing, analyzing user behavior to identify optimization opportunities. Establish KPIs and create testing roadmaps for advertising (campaigns, landing pages) and websites (UX, checkout, conversion flows). Own client relationships end‑to‑end, serving as the primary strategic partner, providing expert guidance on CRO methodologies and communicating results clearly to stakeholders. Build and maintain a strong testing pipeline that continuously answers the needs of clients and their customers. Pull, analyze, and synthesize performance data to generate actionable insights. Develop and deliver presentations, reports, and decks that translate data into clear business recommendations for diverse audiences (marketing, product, executive teams). Collaborate cross-functionally with internal teams (media, creative, analytics) to ensure cohesive strategy and execution. What You’ll Bring 5–7+ years experience as a product manager, UI/UX designer, CRO strategist or data analyst, preferably at a DTC brand or client-facing agency. Proven experience managing multiple clients or projects simultaneously in a fast-paced environment. Strong analytical skills with the ability to identify friction points, translate data into actionable insights, and make sound recommendations. Deep experience with A/B testing and experimentation methodologies, including test design and analysis. Knowledge of e-commerce best practices, consumer psychology, and UX/UI principles that drive conversions. Experience with data storytelling, deck-building, and presenting insights to stakeholders at multiple levels. Results-oriented problem solver who thrives in fast-paced, client-facing environments and uses testing (including failed tests) as learning opportunities. Strong communication and relationship management skills, with the ability to build trust and influence client decisions. What Success Looks Like Effectively manage multiple DTC e-commerce accounts while maintaining high-quality communication and delivery. Achieve strong client experience metrics including high satisfaction (NPS/CSAT), clear communication, and proactive expectation management. Build client trust that drives long-term partnerships, renewals and expansion opportunities. Deliver measurable improvements in conversion rates, revenue, and key KPIs through a consistent, high-quality experimentation program. Provide clear, insight-driven reporting and storytelling that enables clients to make confident business decisions. Successfully balance multiple client relationships without compromising strategic or executional quality. What We Offer Competitive compensation Meaningful equity — real ownership in Moonshot AI’s success. Full health coverage (medical, dental, vision) for you + your family. Unlimited PTO — we trust you to take the time you need. Tax free commuter and parking benefits Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all. Work directly with the founding team — your impact is immediate, visible, and career-defining. Free One Medical Membership 401(k) #J-18808-Ljbffr Moonshot AI