Technical Product Manager

Role: Technical Product Manager - E-Commerce / Retail Location: Irving, TX Key Responsibilities Own the end-to-end product lifecycle for third-party delivery integrations, from strategy and roadmap definition through execution, testing, launch, and ongoing optimization Leverage deep analysis of operational, customer, and partner data to identify friction points, inform product strategy, and measure business impact Define success metrics and KPIs, and use performance dashboards to monitor the third-party delivery experience across revenue, operations, customer funnel, transactional, and financial dimensions Partner closely with engineering and external marketplace teams to deliver technical solutions that improve order success rates, reduce cancellations, and increase fulfillment accuracy Identify and activate new growth levers, including expanded assortment, upsell opportunities, and geo-targeted or partner-led promotions Lead cross-functional alignment across Marketing, Store Operations, Legal, Finance, Merchandising, Tax, Accounting, and Business Development to ensure cohesive strategy, execution, and reporting Design and run experiments (A/B tests, pilots, phased rollouts) to validate hypotheses, iterate quickly, and scale successful solutions Continuously assess the competitive landscape and evolving third-party delivery ecosystem to inform roadmap priorities and long-term strategy What You’ll Own Revenue and profitability growth across your assigned marketplace partners, including GMV, net revenue, order economics, promotional efficiency, and operational leverage Order success and customer outcomes, spanning conversion and funnel performance, substitutions, cancellations, refunds, accuracy, and on‑time delivery End-to-end financial integrity, ensuring accurate tax and fee treatment, clean reconciliation, settlement accuracy, and reliable store-level accounting Partner operating rhythm and execution, including weekly business reviews, roadmap alignment, issue triage, launch readiness, and post-launch optimization Qualifications MBA or equivalent practical experience in product management, strategy, or digital delivery platforms 5–7+ years of experience in B2C product management, with deep exposure to third‑party marketplaces, e‑commerce, or last‑mile logistics Highly analytical and data‑driven, with the ability to synthesize insights from complex data sets and translate them into clear product decisions Demonstrated track record of driving measurable improvements in digital product performance and business outcomes Experience partnering with external technology providers, including API‑based integrations and platform ecosystems Proven ability to lead through influence, driving alignment across cross‑functional teams and senior stakeholders Strong execution skills with the ability to manage multiple priorities in a fast‑paced, ambiguous environment Excellent communication and presentation skills, with the ability to clearly articulate strategy, tradeoffs, and results Required Skills Strong grounding in product management practices and Agile methodologies, including backlog management, sprint execution, and iterative delivery Experience with third‑party platform integrations, including API‑based partnerships and data‑sharing workflows Proficiency in analytics and reporting tools, including SQL and/or dashboarding platforms, to analyze performance and inform decision‑making Expertise in KPI definition, measurement, and performance reporting across customer, operational, and financial metrics Ability to build financial models and business cases to evaluate tradeoffs, investment decisions, and growth opportunities Skilled in customer journey mapping to identify friction points and design improvements across the end‑to‑end experience Experience driving process optimization and experimentation, including A/B testing, pilots, and phased rollouts Strong stakeholder and project management capabilities, with the ability to coordinate complex, cross‑functional initiatives Equal Opportunity Statement We are committed to diversity and inclusivity. #J-18808-Ljbffr