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Sales Manager

Express Employment Professionals

Job Full Description

The Outside Sales Manager will oversee and grow our HVAC replacement sales program. This role combines leadership, strategy, and hands-on selling. You'll manage the full sales cycle-from lead generation to closing-while coaching and developing a small team of comfort advisors. Success in this role means increasing replacement revenue, improving close rates, and elevating the customer experience.


Key Responsibilities
Lead, mentor, and motivate a team of outside sales/comfort advisors


Conduct in-home consultations to assess customer needs and present replacement options


Develop and execute sales strategies to grow replacement revenue


Track KPIs, analyze performance trends, and implement improvement plans


Build strong relationships with homeowners, referral partners, and internal service teams


Ensure accurate proposals, financing options, and follow-up processes


Maintain a high level of product knowledge on HVAC systems, accessories, and energy efficiency solutions


Represent the company with professionalism, integrity, and a customer-first mindset


Qualifications
3+ years of outside sales experience; HVAC replacement sales strongly preferred


Holds a minimum H3 license, H2 preferred


Prior leadership or team management experience


Strong communication, presentation, and relationship-building skills


Ability to diagnose customer needs and present tailored solutions


Comfortable working in a performance-driven environment with clear goals


Valid driver's license and clean driving record


Tech-savvy with CRM and digital sales tools

APPLY NOW!


#fnc

Fayetteville, NC
1420
894-E Elm Street
Fayetteville, NC 28303
Vacancy posted 4 days ago
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