FT Planning and Assessment Manager

Summary The Planning and Assessment Coordinator supports and coordinates institutional planning and assessment processes across all areas of the College. This position facilitates the development, implementation, and continuous improvement of strategic planning, annual planning, and outcomes assessment processes, and serves as a primary resource for planning units in the effective use of the College’s enterprise planning and assessment system. This position may offer flexibility for a hybrid or remote work arrangement, subject to departmental needs and approval. Please note that the College does not sponsor employment-based visas. Essential Duties and Responsibilities Other duties may be assigned. Planning, Assessment, and Institutional Effectiveness Leads the development, revision, and annual evaluation of the College’s comprehensive annual plan. Supports institutional strategic planning processes. Coordinates annual update of the Institutional Effectiveness Plan in collaboration with stakeholders. Coordinates institutional planning cycles and communicates timelines, expectations, and updates to planning unit supervisors. Facilitates academic program outcomes assessment processes by collaborating with program faculty, providing guidance and training, and supporting evaluation of results. Facilitates non‑academic service outcomes assessment processes, including training, development, and supporting evaluation of results. Promotes use of assessment results to inform planning, decision‑making, and continuous improvement. Assists in aligning planning and assessment processes with institutional priorities and continuous improvement efforts. Enterprise System Administration Serves as an administrator for the College’s enterprise planning and assessment system. Designs and maintains planning and assessment templates, workflows, and reporting structures. Ensures data integrity, consistency, and effective use of the system across all planning units. Provides technical support and guidance to users regarding the enterprise planning system. Training and Professional Development Develops and delivers training on planning, assessment best practices, and effective use of the enterprise planning system. Creates and maintains clear documentation to support consistent application of processes and procedures. Serves as a resource guide to planning unit supervisors. Accreditation and Compliance Assists with institutional and programmatic accreditation activities, including documentation and reporting related to planning and institutional effectiveness. Supports compliance with accreditation standards related to assessment, planning, and continuous improvement. Professional Engagement Maintains current knowledge of trends, tools, and best practices in higher education planning, assessment, and institutional effectiveness. Performs other duties as assigned. Supervisory Responsibilities None. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Demonstrated ability to exercise independent judgment and critical thinking. Strong organizational, analytical, and problem‑solving skills. Ability to manage multiple projects and meet deadlines. Ability to work both independently and collaboratively with diverse stakeholders. Strong attention to detail and commitment to accuracy. Education Minimum: Bachelor’s degree in a related field (e.g., education, social sciences, research) or an equivalent combination of education and relevant experience. Preferred Education: Master’s degree in a related field. Experience Minimum: One to three years of demonstrated experience with outcomes assessment, planning, institutional research, or a related field. Preferred: Experience working in higher education or a similar organizational setting. Familiarity with planning, assessment, and evaluation processes. Familiarity with data collection, analysis, and reporting. Experience using data systems or software to track, manage, or report information. Ability to manage multiple projects, tasks, and meet deadlines. Experience collaborating with diverse stakeholders. Language Skills Ability to communicate clearly and effectively, both orally and in writing. Ability to prepare professional reports, presentations, and correspondence. Ability to present information and facilitate training for diverse audiences. Ability to establish and maintain effective working relationships. Mathematical and Analytical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to analyze and interpret quantitative and qualitative data. Ability to translate data and assessment results into actionable insights for planning and improvement. Reasoning Ability Ability to interpret and apply complex instructions, policies, and procedures in various formats. Computer Skills Proficiency in enterprise planning and assessment systems, including template design, data entry, and reporting. Ability to retrieve information from student information systems. Proficiency in Microsoft Office Suite. Familiarity with survey and data collection tools preferred. Certificates, Licenses, Registrations None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. #J-18808-Ljbffr Johnston Community College