Sales Force Admin

Salesforce Admin This Salesforce Admin position actively assists in facilitating the Analytics & Reporting goals, primarily supporting Salesforce and implements process improvements by participating in and/or leading cross functional teams, interviewing stakeholders, and providing recommendations to management. This individual will play a key role in supporting the Salesforce instance and surrounding projects. This individual will have the opportunity to interact with Senior Management and Business Units, the Information Technology group, field personnel, and many other internal organizations who interact with the organization and Salesforce. The position is an excellent opportunity for a self-starter, someone inquisitive, proficient in Microsoft Excel and a willingness to learn and support both internally developed and third-party applications. Responsibilities Support Salesforce instance and all process within the application. Participate and assist in implementing enhancements and projects surrounding Salesforce Support Org consolidation bringing the 2 Salesforce environments into one Salesforce instance. Leverage technical and analytical expertise to evaluate business processes, anticipate requirements, look for process improvement, and develop/implement solutions. Work with the business to develop optimization strategies, communicate insights, and plans to cross-functional team members and management. Lead and participate in projects. Will dig into processes, identify improvements, challenge the status quo, provide training, and champion initiatives. Develops test cases designed to validate the documented functional requirements. Assist business in understanding the impact of their requests on associated applications and other business units. Refine requirements into a state that can be leveraged by software developers (both internal and external developers). Coordinate with the business and project leaders to develop Salesforce communication, training, and implementation plans that address people, process, and technology changes associated with the successful implementation of the initiative. Provide day-to-day end user support and assist users with best practices to improve and increase their knowledge of Salesforce. Troubleshoot production incidents in complex, multi-application environments. Collaborate with the Salesforce support team which includes internal personnel, contract developers and Salesforce support personnel. Requirements Bachelor’s Degree in information technology, marketing, business management, or Engineering. 6+ years of Salesforce experience Strong analytical, systems knowledge/proficiency, communication skills and a multi-tasker. Limited travel will be required ( Preferred locations are Findlay, Ohio, San Antonio, TX or Remote Required Skills: Salesforce Conga and Salesforce Maps is what they are looking for. My3Tech Inc