Remote Contract Clinical Access Analyst

Contract Clinical Access Analyst

The Contract Clinical Access Analyst is responsible for managing user access across Epic, EpicCare Link, Community Connect, and other clinical applications within a healthcare environment. This individual will provision, modify, maintain, and terminate user access for employees, contractors, providers, affiliated physician practices, community organizations, and other approved users while ensuring compliance with security and access governance standards.

The analyst will work closely with Epic Security, Identity & Access Management (IAM), provider support teams, operational leadership, application owners, and Service Management teams to ensure timely and accurate access provisioning. This role supports onboarding, transfers, organizational changes, terminations, audits, provider access management, and access-related troubleshooting. The position also plays a key role in maintaining documentation, supporting audits, improving processes, and contributing to operational efficiency within Clinical Access Services.

Key responsibilities include:

• Epic user provisioning and security administration
• EpicCare Link, Community, and Community Connect access management
• Clinical application access provisioning (Epic, Omnicell, Jiva, QNXT, etc.)
• User lifecycle management (hire, transfer, termination)
• ServiceNow queue management and ticket resolution
• Audit support, access reviews, and compliance activities
• Documentation, process improvement, and workflow optimization
• Collaboration with technical, clinical, and operational stakeholders