Business Development Manager

The Director of Business Development is responsible for driving profitable revenue growth by selling Galactic's full suite of solutions to both existing and new clients. This is a hunter / farmer hybrid role requiring strong consultative selling skills, relationship development, and solution-oriented thinking. The role is designed as a long-term individual contributor position , focused on building deep client relationships, expanding existing accounts, and developing new business through both in‑person and virtual sales efforts. ESSENTIAL FUNCTIONS: Collaborate with the President to establish and achieve sales goals, forecasts, and expense budgets . Achieve or exceed assigned sales quotas while maintaining required margin and profitability standards. Maintain and grow existing client accounts by identifying expansion opportunities, cross‑selling new solutions, and strengthening long‑term partnerships. Actively prospect, qualify, and close new business , building a healthy and sustainable sales pipeline. Sell a mix of: *Group incentive travel and meetings, *Online incentive and reward platforms with self‑service portals, and *Custom web and application development solutions. Lead consultative discovery conversations to understand client objectives and translate them into tailored solutions in collaboration with internal teams. Conduct in‑person meetings and virtual sales calls , including online product demonstrations and solution walk‑throughs. Accurately manage all sales activity, opportunities, pipeline stages, and forecasting using HubSpot CRM . Work closely with Marketing on presentations, proposals, and lead development while ensuring brand consistency. Coordinate with Operations, Purchasing, Travel, Technology, and Administration teams to ensure successful execution of sold programs. Serve as liaison between Galactic and client stakeholders, including support with program fulfillment and collection of outstanding balances. Ensure proposals are completed on time, align with client needs, and meet internal profitability requirements. Develop and maintain relationships with senior‑level decision makers within client organizations. Attend industry events, trade shows, and client meetings as appropriate (up to 20% travel ), with documented follow‑up. Collaborate with other sales team members and support overall sales department objectives. Performs other related duties as assigned. KNOWLEDGE, SKILLS and ABILITIES: Can speak and write English at an idiomatic level. Strong experience in consultative, solutions‑based B2B sales . Comfortable with selling both service‑based and technology‑enabled solutions . Proven ability to manage and grow existing accounts while generating new business. Confidence in presenting to and communicating with senior executives . Experience in conducting virtual sales meetings and live demos . Proficiency with CRM systems (HubSpot preferred). Solid business acumen, including understanding pricing, gross margin, and profitability. Excellent written and verbal communication skills. Self‑starter with strong organizational and time‑management abilities. Ability to collaborate cross‑functionally while operating independently. Proficiency in Microsoft Word and Excel; familiarity with modern sales tools preferred. Bilingual (Spanish) a plus but not required. Ability to develop long‑term plans and programs and to evaluate work accomplishments. Ability to apply and adapt practices and techniques to the special requirements of senior management. Ability to establish and maintain effective relationships with management staff, team members, and the general public. Ability to present facts and recommendations effectively in oral and written form. Ability to accept constructive criticism from supervisor. Ability to follow company policies. PHYSICAL DEMANDS & WORK ENVIRONMENT: Regular attendance is required. Extended hours may be necessary at times. The role includes a combination of office, remote, and field‑based work. Travel up to 20% may be required. REMOTE WORK QUALIFICATIONS: Access to a reliable and secure high‑speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day‑to‑day tasks. Access to a home router and modem. A dedicated home office space that is noise‑ and distraction‑free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. #J-18808-Ljbffr