Service Site Manager

Full-time

ABB Inc

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Field Service Manager
__
At ABB, we are dedicated to addressing global challenges through innovation, sustainability, and digital transformation. As a Resident Service Site Manager, you will play a critical role in keeping vital industrial operations running at peak performance, directly contributing to the reliability of a major LNG facility. Under the direction of the Systems Service Leader, the Resident Service Site Manager works to ensure ABB systems operational stability on site. Duties include but are not limited to system optimization, emergency troubleshooting, and maintenance activities lead, for ABB Medium Voltage (MV) drives and motors.
This role is based full-time at a customer LNG facility in Portland, Texas. where the Site Manager / ABB Resident Representative is responsible for overseeing and coordinating the customer-ABB service requests, directing the diagnosis and resolution of technical issues, and ensuring that the ABB system operates at a high level of system reliability and customer satisfaction. This role emphasizes planning, supervision of technical operations and hands-on emergency activities.
In this capacity, the Site Manager serves as the primary ABB representative, fostering strong customer relationships, ensuring alignment with contractual and operational objectives, and guiding customer maintenance personnel in the operations of advanced medium voltage drive technologies.
Location: Portland, Texas, USA (Onsite Resident - LNG Facility)
Work Schedule: Rotational shift - 7 days on site, 12 hours shifts / 7 days off site
The work model for the role is : Onsite
This role is contributing to the Motion Service division in the US.
You will be mainly accountable for:
Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility.
Act as the main point of contact between the Customer and ABB. Lead maintenance and troubleshooting of ABB equipment and diagnose complex technical challenges to deliver effective and timely solutions
Partner closely with the customer to plan and execute maintenance strategies, including outage planning and support. Provide expert recommendations on spare parts, system improvements, and long-term reliability
Communicate effectively with customers, vendors, and all organizational levels, including senior management. Act as a trusted advisor, sharing knowledge, coaching others, and strengthening customer relationships
Deliver clear, high-quality service reports and maintain strong communication across all stakeholders
Requirements:
Bachelor's degree in electrical, mechanical or technical engineering field with a minimum of 5 years of relevant experience
Valid driver's license
Authorization to work in the United States
Ability to communicate with all Level in the organization, from field technicians to senior management
Preferred:
Previous site management experience
Experience with Medium Voltage drives and power electronics
Knowledge of motors, transformers, switchgear, and industrial communication protocols
Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation
Work Environment & Physical Requirements
You will work in a dynamic industrial setting where no two days are the same. This role involves hands-on interaction with advanced equipment and may include working at heights, in varying weather conditions, and around energized systems. Safety, awareness, and professionalism are essential at all times.
Location & Commitment
Based full-time at a customer LNG facility in Portland, Texas
Relocation (or residence within 30-minute commuting distance) required
Rotational schedule: 7 consecutive 12-hour shifts followed by equivalent time off (7/7 rotation schedule)
Why ABB?
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Ready to Make an Impact?
If you're a hands-on engineer who thrives on solving complex challenges and wants to be part of a global technology leader, we'd love to hear from you. Join ABB and help drive the future of energy and industry.
More about us:
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on us.fitly.work.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on us.fitly.work or by sending an email to View email address on us.fitly.work . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit to learn more about the impact of our solutions across the globe.

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Vacancy posted 18 days ago

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