Sales Operations Supervisor
$20 per hourWildlife Conservation Society
Internal Job Description Park: Bronx Zoo
Department: Admissions & Parking
Title: Supervisor
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay: $20.00/hour
Reports To: Assistant Manager / Manager of Sales Operations
Schedule: Must be available to work weekends and holidays; weekday shifts available
Hours: Typically, 8:45 AM - Park Closing, dependent on weather and attendance; schedule subject to change during peak seasons, including Holiday Lights
Position Summary
The Senior Associate for Admissions Sales Operations supports onsite sales efforts, with a strong focus on membership sales and guest service. This role helps drive revenue, supports peers, and ensures excellent experiences for guests from entry to exit. Senior Associates may step in to assist with operational leadership when needed and help maintain smooth daily operations.
Core Responsibilities
Sales Leadership & Support
• Lead and mentor team in promoting memberships and upgrades
• Engage guests about membership benefits and process new/renewal memberships
• Ensure adherence to WCS cash handling procedures
• Provide real-time coaching and support during shifts
Guest Experience & Service
• Deliver proactive, informed service to all guests
• Resolve membership questions and concerns professionally
• Stay knowledgeable on park offerings, membership options, and promotions
• Ensure smooth entry process for members and new buyers
Operational Support & Leadership
• Address operational issues in the absence of a lead
• Support training and contribute to a positive team culture
• Maintain organized, stocked work areas
• Oversee team performance and assist with additional operational tasks as needed
#LI-DNI Internal Qualification Requirements Qualifications
• Must be at least 18 years of age
• Sales or customer service experience preferred
• Strong communication and leadership skills
• Comfortable with POS systems and cash handling
• Available to work weekends, holidays, and peak attendance periods
Department: Admissions & Parking
Title: Supervisor
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay: $20.00/hour
Reports To: Assistant Manager / Manager of Sales Operations
Schedule: Must be available to work weekends and holidays; weekday shifts available
Hours: Typically, 8:45 AM - Park Closing, dependent on weather and attendance; schedule subject to change during peak seasons, including Holiday Lights
Position Summary
The Senior Associate for Admissions Sales Operations supports onsite sales efforts, with a strong focus on membership sales and guest service. This role helps drive revenue, supports peers, and ensures excellent experiences for guests from entry to exit. Senior Associates may step in to assist with operational leadership when needed and help maintain smooth daily operations.
Core Responsibilities
Sales Leadership & Support
• Lead and mentor team in promoting memberships and upgrades
• Engage guests about membership benefits and process new/renewal memberships
• Ensure adherence to WCS cash handling procedures
• Provide real-time coaching and support during shifts
Guest Experience & Service
• Deliver proactive, informed service to all guests
• Resolve membership questions and concerns professionally
• Stay knowledgeable on park offerings, membership options, and promotions
• Ensure smooth entry process for members and new buyers
Operational Support & Leadership
• Address operational issues in the absence of a lead
• Support training and contribute to a positive team culture
• Maintain organized, stocked work areas
• Oversee team performance and assist with additional operational tasks as needed
#LI-DNI Internal Qualification Requirements Qualifications
• Must be at least 18 years of age
• Sales or customer service experience preferred
• Strong communication and leadership skills
• Comfortable with POS systems and cash handling
• Available to work weekends, holidays, and peak attendance periods
Vacancy posted 5 days ago
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