Program Manager

Overview

This position is responsible for the leadership and management of programs across the Bank. Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders.
Responsibilities & Qualifications

Duties & Responsibilities:
Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties.
Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning.
Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives.
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Project management or Program management
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:PgMP certification - IO;PMP certification - IO
Additional Information

Bachelor's Degree and 8 years of experience in Project management or Program management

OR

High School Diploma or GED and 12 years of experience in Project management or Program management

Preferred Qualifications:

• Minmum of 8 years of experience managing marketing programs
• Agency and/or financial services experience preferred
• Familiarity with project management and collaboration tools
• Proven ability to drive alignment and influence stakeholders across functions, levels, and geographies without direct authority

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at