Student Support Coordinator

Student Support Coordinator | DysConnections Contract position, 20 hours per week, with the possibility of more hours after 3 months Pay based on experience Start date: first week of December Every child starts with an assessment. Every family starts with a conversation. DysConnections is a virtual structured literacy company helping struggling readers and students with dyslexia get the support they need. Our team of Certified Academic Language Therapists (CALTs) and Reading Specialists serves families directly and partners with schools, nonprofits, and afterschool programs to reach more kids. We’re looking for a Student Support Coordinator to be the first voice families hear when they reach out for help. Parents often come to us worried, overwhelmed, and unsure where to turn. You’ll be the person who helps them feel heard, understood, and confident about what comes next. You’re a business minded educator who understands how children learn to read and how to grow a company that serves them. You bring fresh ideas, see opportunities others miss, and aren’t afraid to try a better way. You’re energized by building something, not just maintaining it, and you’re ready to help a fast growing company reach more families and partners. What you’ll do Serve as the first point of contact for families reaching out to DysConnections Lead consultation calls, explaining our programs and what it looks like to work with us Assess incoming students and write clear assessment reports that parents can understand and act on Schedule assessments and classes, matching each student with the right therapist and group Own family onboarding from the first call to the first class Manage our wait list and keep families informed and connected while they wait Identify new opportunities to serve more families, including partnerships with schools and community organizations Who you are You have a foundation in education Skilled at analyzing data, from student performance to company numbers, and using it to guide decisions You love helping people, and families can feel it A great communicator who builds trust with families and works well alongside our therapists and team Highly organized, with strong follow through and attention to detail Flexible and willing to make changes on the fly in a fast growing company Comfortable with technology. CRM experience is a plus A creative problem solver who brings new ideas to the table and takes initiative to make them happen Mission minded: you believe every child can learn to read Why DysConnections Meaningful work that changes children’s lives and families’ futures A team of credentialed, experienced reading professionals A growing company with real room to grow alongside it Fully remote, flexible work #J-18808-Ljbffr DysConnections