Student Services Coordinator

Posting Details

Posting Summary


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Posting Number
STA00501PO26


Job Family
Academic and Professional Training and Development


Job Function
Academic Programming


USC Market Title
Academic Program Specialist


Link to USC Market Title




Job Level
P2 - Professional


Business Title (Internal Title)
Student Services Coordinator


Campus
Columbia


Work County
Richland


College/Division
Division of Academic Affairs and Provost


Department
PROV Graduation and Retention Network


State Pay Range
G08


USC Market Range
MRE - $48,726 $59,689 $70,653


Anticipated Hiring Range
Salary commensurate with qualifications


Location of Vacancy
Columbia, SC


Part/Full Time
Full Time


Hours per Week
37.5


Work Schedule

• Standard working schedule: 8:30am - 5:00pm
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis
12 months


Job Search Category
Student Services

About USC


About University of South Carolina


From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement


The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description


Advertised Job Summary


Serves as the primary point of contact for students needing assistance, as requested. Provides support for helping general GARNET students navigate the University's many processes and offices. Remains current with program area requirements, policies, and procedures. Plans, schedules, and coordinates all elements in student orientations, plus other GARNET meetings, activities, and events. Collects and reviews GARNET course materials including syllabi and course evaluations. Processes overrides for GARNET courses and responds to general inquiries for assistance. Remains current with program area requirements, policies, and procedures.

Job Related Minimum Required Education and Experience

• Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials

Preferred Qualifications

Knowledge/Skills/Abilities

• Knowledge of University policies and procedures. Must have ability to direct and manage multiple complex activities.
• Must be able to establish and maintain effective working relationships with others in the University community.

Job Duties


Job Duty


Serves as student services coordinator for USC's senior citizen population. Serves as the primary contact for these students in providing assistance. Provides support in navigating USC requirements and referring to other offices on campus. Assists with course registration and understanding of University policies and procedures.

Essential Function
Yes


Percentage of Time
10


Job Duty


Coordinates and provides support to Assistant Director with current and developing GARNET programs and initiatives including, but not limited to, Winter Session and Summer Semester. Serves as primary coordinator of grade collection for Summer Semester at USC. Maintains the Winter Session course waitlist. Collects and reviews GARNET course materials including syllabi and course evaluations. Maintains positive relationships with all departments/academic/university offices and personnel affiliated with GARNET. Plans, schedules, and coordinates representation at new student orientations, as well as other GARNET activities and events where GARNET works with campus partners and academic departments.

Essential Function
Yes


Percentage of Time
20


Job Duty


Directs and organizes GARNET's Student Advisory Board. Communicates with Board leaders and Board members and organizes volunteer opportunities. Supervises Board leaders in scheduling meetings and meeting itineraries. Assists Board leadership in managing a budget for events, team building, and beyond-the-classroom experiences.

Essential Function
Yes


Percentage of Time
15


Job Duty


Coordinates the Interdisciplinary Certificate enrollment process for students who are adding one or more of the certificates to their undergraduate degrees. Receives Formstacks from interested students and processes their curriculum additions in Banner. Assists certificate students with questions and changes, as needed. Maintains up-to-date database of students currently enrolled in all four certificates. Ensures timely email communication with students regarding graduation application processes. Communicates with academic advisors and Registrar's office on additions, changes, and certificate graduation applications.

Essential Function
Yes


Percentage of Time
45


Job Duty


Supervises student office assistants and provides assistance to GARNET office personnel through backup rotation for front desk coverage. Provides support to and serves in place of Assistant Director for meetings and presentations, as needed. Performs peer institution research, as needed, throughout the year. Performs other special projects and job-related duties, as assigned.

Essential Function
Yes


Percentage of Time
10

Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive
No


Hazardous weather category
Non-Essential

Posting Detail Information


Number of Vacancies
1


Desired Start Date
08/01/2026


Job Open Date
07/01/2026


Job Close Date
08/15/2026


Open Until Filled
No


Special Instructions to Applicant


Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.


We are only accepting applications submitted by August 15, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting




EEO Statement


The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.