Analyst I, Insurance Compliance Buffalo, New York

The Analyst, Insurance Compliance, is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively to resolve issues promptly. What You'll Do Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements. Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations by phone and email. Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements. Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance. Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions. Drafting and filing insurance waivers/variance requests with supporting documentation on non-compliant insurance issues. Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary. Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems. Assist with insurance related reporting to investors and auditors. Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information. Meets weekly productivity goals and standards as outlined by their direct supervisor. Maintains a minimum internal accuracy score of 95% on all assigned reviews. Process and review insurance endorsements and notices of cancellation and non-renewal. Process and review insurance for loans involved in securitizations and loan sales. Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues. What We're Looking For Education: High school diploma or equivalent; Associates’ or Bachelor’s degree in Business, Finance, or a related discipline, or equivalent work experience preferred Experience: Prior experience in commercial insurance or a related commercial servicing environment is preferred, but not required. Ability to quickly learn and apply detailed guidelines and policy language through training - demonstrated by experience working with complex rules, requirements, contracts, compliance standards, or technical documentation in prior roles Strong learning agility, with the ability to ask thoughtful questions, absorb feedback, and consistently apply guidance Clear, professional written and verbal communication skills, with the confidence to engage with both internal and external stakeholders Strong attention to detail and follow-through, particularly when managing exceptions, deadlines, and documentation Comfort working in a fast-paced, deadline-driven environment with a strong sense of urgency Demonstrated critical thinking skills and a solution-oriented mindset Commercial insurance experience is preferred, but not required. We're seeking motivated candidates with strong aptitude, critical thinking skills, and a willingness to learn. Training and support will be provided. Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Arbor Realty Trust’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. 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To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . Why are you being asked to complete this form? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. 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