Operations Manager

Date Posted: 2026-08-05 Country: United States of America Location: US-FL-JACKSONVILLE-WASP-CUST ~ FRCSE JAX Wasp St ~ JAX WASP (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: L Clearance Security Clearance Status: Active and existing security clearance required after day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. THIS IS ASSIGNMENT WILL BE BASED IN JACKSONVILLE, FLORIDA The F135 MRO&U Depot Operations Manager in partnership with Fleet Readiness Center Southeast (FRCSE), will oversee execution of disassembly, assembly, test and delivery of F135 engines and modules at the Naval Air Station in Jacksonville, Florida. The Operations Manager works closely with the PW Site Leader and FRCSE to develop and implement processes and procedures to ensure production priorities are established and commitments are met. She/he will monitor operations aspects of productivity and process flow to meet F135 Program On-Time Delivery (OTD) and Turnaround-Time (TAT) requirements while ensuring a high level of customer satisfaction. This role will collaborate with an on-site matrixed team of experienced professionals to assist in maintaining quality and consistency of service by documenting and identifying trends, working directly with the FRCSE to implement corrective action and establish appropriate improvement plans. The Operations Manager will also assist the Site Leader and FRCSE in the development of induction and production forecasts as well as future FDC activation requirements of the MRO&U. Key Responsibilities Oversee Depot maintenance execution of engines & modules at the Jacksonville F135 Depot Key subject matter expert of the Operations discipline within a gated MR&O environment Ensure workforce training and support tasks are being completed by the FRCSE in all aspects of MRO&U operations Responsible for operational activities in execution of the program delivery performance requirements Collaborates with the FRCSE and PW support functions in scheduling and sequencing of operations processes to ensure optimal use of resources Collaborate with FRCSE and Site Leader to ensure production priorities are communicated to FRCSE and PW onsite personnel Facilitate FRCSE training and execution of Depot capability expansion and workscope increases (Future FDC, Mini-Module, Nozzle, Augmentor, Back shop repairs, etc.) Provide oversight/monitoring of FRCSE production status. Participate in production status calls, determine functional support required and coordinate resolutions when process/system fails to meet program requirements Track and monitor work-stops and Andons requiring PW closure Routinely present status of work-in-process and performance of Depot operations (DOME, DREP, Working Groups, and Business Review presentations to executives and customers) Proactively identify process improvement opportunities utilizing the CORE tools and principles to enhance quality, improve turnaround times and reduce risks May include activities that cannot be attributed to a defined Operations discipline Basic Qualifications Bachelor’s degree in Engineering, Operations, Business or a technical field 8+ years of Operations experience in MRO&U Depot or back shop maintenance US Citizen due to government contracts Must be able to obtain all required work permits and other access requirements and maintain. Preferred Qualifications Familiarity with engine MRO Depot level maintenance Lean manufacturing experience Ability to effectively collaborate with and influence multiple functional groups to reach a common objective Demonstrated experience in understanding and exceeding customer expectations in an MRO operations or production environment Excellent communication skills; candidate must be comfortable providing briefings at all levels of management Ability to influence decisions downstream and upstream Must be willing to flex schedule to support business demands while on assignment to include working weekends and holidays. Role Types Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. Additional Requirements Requires broad management and leadership knowledge to lead project teams. Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. Benefits medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off holidays Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. Equal Opportunity Employer RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. #J-18808-Ljbffr