Weekend Concierge

Concierge PositionWe are seeking a dependable and service-oriented Concierge to support our Assisted Living and Memory Care community. This role serves as the first point of contact for residents, families, visitors, and staff, helping create a welcoming, safe, and well-coordinated environment. Flexibility is essential, as shifts may vary based on staffing needs, including evenings, weekends, and holidays.Shifts Needed:Weekends: 9am-5:30pmKey Responsibilities:Greet residents, visitors, and staff in a warm, professional mannerAnswer and direct phone calls; manage inquiries efficientlyMonitor building entry/exitAssist with resident requestsHandle incoming/outgoing mail and deliveriesCommunicate effectively with care staff regarding resident needs or concernsMaintain front desk organization and ensure a clean, presentable lobby areaRespond calmly and appropriately in urgent or emergency situationsQualifications:High school diploma or equivalent requiredPrevious experience in customer service, hospitality, healthcare, or senior living preferredStrong communication and interpersonal skillsComfortable working with seniors, including individuals with memory impairmentAbility to multitask and remain composed in a dynamic environmentBasic computer skills (email, scheduling systems, phone systems)Reliable and flexible availabilityPreferred Attributes:Compassionate, patient, and respectful demeanorStrong problem-solving skills and attention to detailTeam-oriented with a willingness to assist across departmentsWorking Conditions:Primarily desk-based with occasional walking throughout the communityMay involve holiday coverageInteraction with residents in assisted living and memory care settings