Manager, Risk Advisory | Enterprise Payments

Manager, Risk Advisory | Enterprise Payments Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? As a Manager in the Retail Bank Risk Office at Capital One, you’ll be responsible for working with business partners to identify, assess and mitigate potential risks to Capital One. Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. This role will focus on risks and controls impacting Payment Operations. You'll play a key role in ensuring that millions of customers interact with their money in a well‑managed fashion by working closely with business partners to manage the risks associated with payments. You will also coach junior risk associates as they complete risk management activities within your area of responsibility. Risk Managers at Capital One are highly motivated risk management professionals with excellent problem solving, critical thinking, organizational, and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to the Company. Responsibilities Risk Consulting - Provide advice and guidance to Payment Operations leadership, contextualizing risk and applying a risk‑based mindset to prioritize efforts Control Automation and Systems Upgrades - Advise and consult on key initiatives to modernize payment infrastructure and related processes and controls Client Management - Develop and leverage key relationships with Payment Operations and functional stakeholders to enable collaboration across the enterprise Risk Assessment - leverage technology and data to develop proactive risk insight; ensure risk assessments are comprehensive and accurate Issues Management - Identify and track issues and events to mitigate risk within Enterprise Payments, ensuring remediations are responsive to the event and executed timely Process and Change Management - Consult on change control efforts to ensure impacts are appropriately assessed, documented and implemented Audit and Exam Response Management - Advise business leaders on written and oral responses to audit and regulatory requests Risk Reporting - Routinely produce high impact reporting to inform business and risk leaders of key risk updates and to drive appropriate actions/escalations. We want you if you are A communicator: You can communicate complex, often technical, ideas clearly across multiple stakeholder groups. Maybe you’re an introvert, or maybe you’re an extrovert, but nobody around you feels out of the loop. A learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships. Basic Qualifications At least 3 years of financial industry experience At least 3 years of financial services risk management experience At least 3 years of payments operations experience At least 3 years of experience independently supporting, partnering, and interacting with internal business clients Preferred Qualifications 4+ years of financial services risk management experience 4+ years of Project Management experience leading cross functional projects and programs 4+ years of Process Management experience 1+ years of People Management, Peer Coach, or similar experience Certification within the payments industry (APRP, AAP) Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One National Association