Administrative Officer

Summary This position is located at the DCVA Medical Center within in the Mental Health Service Line (MHSL) and serves as the Administrative Officer and the supervisor to all administrative staff within the MHSL. The incumbent provides supervisory level oversight in the management of the administrative roles and is responsible for planning and implementing a variety of policy related activities in support of the projects and administrative tasks within the MHSL. Responsibilities Duties to include but not limited to: Lead the development, implementation, and evaluation of administrative policies, procedures, and workflow systems to ensure efficient operations across the Mental Health Service Line (MHSL) Oversee organizational and management activities, including process redesign, regulatory impacts, and operational requirements. Coordinate closely with the Chief of Mental Health, clinical leaders, and administrative teams to support effective communication, timely completion of action items, and streamlined service operations. Analyze program performance using qualitative and quantitative data; identify challenges; recommend improvements; and prepare reports, briefings, and policy drafts for leadership. Plan, organize, and direct administrative work assignments; supervise administrative staff; set performance standards; conduct evaluations; and manage personnel issues in collaboration with HR. Manage budget formulation, execution, financial tracking, reconciliations, and resource planning in coordination with budget and program offices. Ensure that service-level objectives, milestones, and resource use remain aligned with MHSL mission requirements, including support to Community-Based Outpatient Clinic operations. Work Schedule: Monday- Friday 7:30am 4:00pm EST Compressed/Flexible: Not Authorized Telework: Ad-hoc only Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD240130 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: GS-12 Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Develops, recommends and implements organizational policy to improve overall efficiency and effectiveness throughout MHS in accordance with HR regulations and based on MHSL needs, Monitors, tracks, and ensures timely completion of internal and external action items, gathering information from leadership and staff as needed to ensure timely completion, Prepares MHSL policy drafts for coordination and approval, Conducts qualitative and quantitative analyses to evaluate Mental Health program performance and recommends improvement opportunities. Ensures MH leadership are consistently informed in areas that impact successful operation of the MHSL, Performs budget and financial administrative functions in the execution of an annual appropriated fund budget. This includes budget formulation, justification, execution, financial management and financial reporting. Preferred Experience: Experience managing administrative operations for a large, multidisciplinary MH Service Line. Proficiency with VA systems including HR Smart, VATAS, TMS, VSSC/Power VI, and workload data tools. Skill in leading recruitment, onboarding, and personnel actions for diverse clinical teams. Experience with budgeting, fund control point, procurement, contracts, and service-level resource planning. Strong communication, policy/SOP development and supervisory or team-lead experience. Best Qualified Criteria: Experience managing administrative operations for a large, multidisciplinary MH Service Line. Proficiency with VA systems including HR Smart, VATAS, TMS, VSSC/Power VI, and workload data tools. Skill in leading recruitment, onboarding, and personnel actions for diverse clinical teams. Experience with budgeting, fund control point, procurement, contracts, and service-level resource planning. Strong communication, policy/SOP development and supervisory or team-lead experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work Environment: Work is typically performed in an adequately lighted and climate controlled office. May require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at