Administrative & Customer Service Coordinator

Benefits 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Administrative & Customer Service Coordinator Boca Raton, FL | Full-Time | On-Site $47,000–$50,000 base + commission + annual bonus Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We’re looking for a proactive, detail-driven Administrative & Customer Service Coordinator to be the backbone of our operations. If you’re a strong communicator, multitasker, and natural problem-solver, this role is for you. What You’ll Do Customer Service Excellence Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience. Scheduling & Dispatch Coordinate technician schedules to ensure on-time service. Manage project updates through internal systems to keep everything on track. Sales & Lead Support Follow up with leads, respond to proposal requests, and help move opportunities to close. Track sales activity and support the sales team with timely updates. Project Coordination Prepare and send proposals. Maintain accurate project files and documentation. Communicate clearly between customers, technicians, and managers to keep projects moving. What You Bring Excellent communication—confident, professional, and personable. Tech-savvy and organized, with a knack for managing details. Ability to multitask and stay calm under pressure. Strong attention to detail—nothing slips through the cracks. Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable). What You’ll Get Compensation: $47,000–$50,000 base (DOE) + commissions + annual bonus Benefits: Health, dental, and vision insurance + 401(k) with company match Paid Time Off: PTO + company holidays Growth: Ongoing training in technical skills, leadership development, and career advancement opportunities About Us We’re a locally owned business and a proud part of the nation’s leading restoration franchise. That means you’ll get the supportive, small-team feel of a team business—backed by the resources, training, and reputation of a national brand. We work hard, celebrate wins, and support each other every step of the way. If you need constant reminders to stay organized, energized, or customer-focused—this isn’t the role for you. But if you’re excited to make a difference every single day, we’d love to meet you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. #J-18808-Ljbffr SERVPRO of South Palm Beach