Operations Manager

Job Description

Job Description

The Operations Manager will be on property a minimum of forty (40) hours per week and will have full knowledge/awareness of security systems, procedures and policies. They will have the following duties:

• Aid the District Manager in reviewing bid documents for contractual services
• Monitor Community Center’s daily activities as well as activities at the pool and recreational facilities. Must be able to schedule and oversee such events.
• Handle key fobs by appointment for residents
• Full knowledge/awareness of all aspects of residential community maintenance to include basic carpentry, electrical, plumbing, painting, landscaping, and facilities
• Responsible for day to day operations, budgeting, managing vendor contracts and supervision
• Arrange, bid, and supervise work of outside contractors
• Assess property damage, neglect and depreciation and estimate costs associated with repair and/or replacement
• Negotiate purchasing and bidding of contracted services
• Perform regularly scheduled reviews of the following: Preventative maintenance records, inventories, purchases and monthly utility invoices
• Maintain an operations and maintenance manual complete with current drawings
• Effectively create and monitor annual maintenance budget for community; provide interpretation, where necessary at monthly Board of Supervisors meetings • Competent in insurance claim processing and related restoration work
• Ability to train/supervise site staff and maintenance team, (if applicable); be responsible for all work performed by staff (if applicable)
• Maintain comprehensive knowledge of local, state and federal laws and how they relate to the districts being managed
• Maintain inventory control of maintenance items, including preparation of preventative maintenance programs
• Ability to work as a team participant along with other maintenance staff (if applicable) to ensure the community meets quality maintenance standards set by District Management staff
• Assist District Manager in preparation of annual district operating budget
• Ability to perform physical labor including, but not limited to carry/climb ladders, policing grounds, move furniture, etc.
• Must drive through the Community at least 2 days per week for trash and issues

Education Required -  High School Diploma or GED.

Schedule -  Must be able to work one weekend day. A usual schedule would be Tuesday through Saturday, or Sunday through Thursday.

Job Skills

• Ability to enforce rules, regulations and policies with tact, firmness, and to resolve problems or concerns.
• Ability to deal with people effectively, courteously, and enthusiastically.
• Must possess excellent customer service skills and be able to establish and maintain good customer relations.
• Ability to establish and maintain effective and congenial working relationships with other employees.
• Ability to understand and follow simple, oral, and written instructions, and to communicate clearly, concisely, and consistently.
• Proven ability to work both collaboratively and autonomously
• Ability to learn new tasks.
• Sufficient physical strength and agility to perform assigned tasks.
• Ability to comply with flexible work schedules.

  Work Environment

• Must be able to perform repetitive body mechanics, including but not limited to, climbing a ladder, standing, stretching, twisting, bending, crouching, and kneeling.
• Prolonged standing,
• Variable combination of outdoor and indoor environments while performing maintenance duties.
• Possess a valid driver’s license and reliable transportation.
• Possess personal vehicle insurance with a minimum of $100,000/$300,000 liability coverage.

PHYSICAL REQUIREMENTS

Frequency and Percentage

Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Constantly (C) 67-100%

Movement : (weight of object & distance carried)

Description of Movement

N

O

F

C

Supplies : Up to 50 lbs., distance varies

Lift/Lower, Push/Pull, Carry, Reach

 

x

 

 

Equipment : Up to 50 lbs., distance varies

Lift/Lower, Push/Pull, Carry, Reach

 

x

 

 

 

Physical

N

O

F

C

Physica l

N

O

F

C

Bending

 

 

 

x

Pulling

 

 

 

x

Climbing

 

 

 

x

Pushing

 

 

 

x

Color Differentiation

 

x

 

 

Reaching above shoulder

 

 

 

x