Associate Director, sac-TMT Market Research

Our Marketing team is passionate about bringing our medicines and vaccines to our customers around the world. Through digital listening and patient analytics, we can understand our customers’ needs and strive to provide solutions to meet them. At our Company, we are leveraging insights, analytics and technology, as we invent for life on behalf of patients around the world. We are seeking those who have a passion for using strategic insights, data and analytics to drive decision making, that will allow us to tackle some of the world’s greatest health threats. Position Description The Market Research Associate Director will be a main point of contact for their assigned areas of responsibility for our product's marketing / commercial team. The position will plan, prioritize, manage, and execute a scope of work within the sac-TMT asset spanning both pre- and post-launch. Responsibilities include providing strategic input to the extended global and US teams via primary market research projects and secondary data analysis by proactively defining business questions and opportunities, identifying strategic insights, and recommending actionable business solutions. The Associate Director will also help advance the evolution of Primary Market Research by leveraging AI-enabled research, analytics, and knowledge management capabilities to accelerate insight generation, enhance decision-making, and identify innovative approaches to understanding customers, markets, and business opportunities. This person is expected to be an exceptional team player who can comfortably interact with and add value to the existing market research team as well as strategically partner with extended team members including pricing and access, sales, promotion, marketing and our Research & Development Division. The Associate Director will consistently demonstrate strong leadership skills with an ability to work independently in a rapidly changing environment with a transformational mindset, cultural awareness and resiliency to change. The successful candidate should have an understanding of emerging AI-powered market research methodologies and capabilities including but not limited to synthetic respondents and digital personas and will embrace emerging technologies and data-driven ways of working, while ensuring the responsible, compliant, and effective application of AI and advanced analytics to support business objectives. Market Research & Analytics Develop and oversee execution of an assigned portion of the Global and US market research plan within the product franchise with a strategic mindset and minimal supervision. Provide leadership and strategic thinking for assigned primary market research projects for our product including framing critical business questions, identification of information needs, identifying considerations from other data sources, development of research/analysis plans and management of the research process to deliver an objective understanding of key customers, competitors’ products and current/future market developments. Take full ownership of understanding the business challenges/information needs, consider alternatives, propose appropriate methods and approaches, apply best practices, and proactively consider and/or develop new techniques and innovations to meet objectives. Proficient in various market research methodologies and research techniques to design effective research studies. Evaluate and apply innovative market research approaches and emerging technologies, including AI-assisted synthesis, advanced analytics, digital personas, simulated respondents, and connected insights ecosystems, where appropriate to address business needs and inform strategic decisions. Complete analyses using available secondary data, syndicated reports and databases and integrate findings into primary market research efforts to build and tell a compelling story and deliver concise and actionable results, on an as-needed basis. Project Management Lead execution of market research studies, including project planning, budget management, vendor briefing, timeline oversight, compliance requirements, and delivery of actionable insights and recommendations, including innovative options. Clearly articulate the business rationale, hypotheses, methodology, and expected impact of research approaches to managers and franchise/client teams, ensuring alignment to business objectives. Evaluate, select, and manage external research partners based on methodological expertise, technical capabilities, quality standards, innovation potential, and ability to deliver against business needs. Assess vendor capabilities in AI-enabled research methodologies and analytics solutions, ensuring appropriate application, compliance, transparency, methodological rigor, and measurable business value. Proactively engage marketing/commercial teams to ensure insights are integrated into decision-making and planning; synthesize findings across multiple sources to frame strategic options and provide consultative guidance. Proactive Collaboration Partner proactively with cross-functional business partners, including marketing communications, market access, commercial teams, and agency partners, to ensure insights are integrated into launch and post-launch activities. Collaborate with forecasting and analytics teams to inform strategic assumptions, track key performance indicators, and support benchmarking dashboards that guide business decisions. Partner with analytics, data strategy, and other insights functions to advance the use of novel data sources, including Real World Data, AI-enabled analytics, and connected insights capabilities. Work on and lead ad hoc franchise-wide initiatives as needed. Education Position Qualifications Minimum Required: BA/BS degree in Business, Marketing, Healthcare or related field Preferred: MBA, MS, MPH or other advanced degree in relevant discipline Knowledge And Skills Minimum of eight (8) years of experience in pharmaceutical marketing market research and analytics; prior experience may include market research, analytics, sales, forecasting, access and pricing, marketing or competitive intelligence. Well-developed analytical and problem-solving skills; demonstrated ability to think strategically and objectively. Expertise in quantitative and qualitative research methodologies and working knowledge of secondary data, analytics and epidemiology data sources. Proven ability to synthesize data and research outputs into compelling, actionable insights through effective storytelling and executive-ready communication. Strategic consulting mindset, with ability to quickly establish trust, build credibility, and influence effective partnerships across multiple stakeholders and team members. Technical aptitude and curiosity to build expertise in current and emerging market research approaches, including AI-enabled tools, advanced analytics, and innovative insight-generation methods. Ability to prioritize and manage multiple requests from marketing partners, commercial stakeholders, and extended team members in a fast-paced environment. Strong communication skills and demonstrated ability to lead change, support transformation, and promote new ways of working. Preferred Knowledge And Skills AI fluency and experience applying responsible, compliant AI-enabled market research and analytics capabilities to accelerate insight generation and enhance decision-making. Hands‑on experience with LLM tools/apps and basic understanding of prompt engineering. Experience supporting launch excellence, early commercial development, and/or lifecycle planning. Familiarity with marketing strategy development. Demonstrated leadership behaviors, including customer focus, sound decision‑making, courage and candor, collaboration, and accountability. Strong project leadership skills, with the ability to manage complexity, balance competing priorities, and deliver high‑quality work in a fast‑paced environment. Ability to motivate without authority. Ability to support transformation, manage change, and promote adoption of new tools, capabilities and ways of working. Required Skills Business Analysis Marketing Researching Stakeholder Relationship Management Supplier Management User Research Waterfall Model Preferred Skills US And Puerto Rico Residents Only U.S. Equal Opportunity Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement. We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other U.S. State Acts Primary location for this posting is: USA - Pennsylvania - North Wales (Upper Gwynedd) Where required by law, the compensation range for this role is provided below. Salary range for the primary location of this role is: $156,900.00 - $247,000.00 This range reflects the Company’s reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location. Additional location(s) Compensation Information San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Regular Hybrid Requisition ID: R421176 #J-18808-Ljbffr Merck