Asbestos & Environmental Services Manager

Job Description

Job Description

Company Overview

HighGround is a private equity-backed leader in the disaster mitigation and property restoration services industry. The company was created in 2020 with the acquisition of Dry Force headquartered in Dallas, TX. Over the past 5+ years, HighGround has acquired fourteen additional brands across the US encompassing decades of industry experience and market success.

Asbestos & Environmental Services Manager

Position Summary

The Asbestos & Environmental Services Manager will lead the growth, operational performance, and standardization of asbestos and environmental services across HighGround's portfolio of restoration brands. This role serves as a strategic partner to Brand General Managers and operational leaders, helping drive profitable growth, improve operational consistency, establish scalable processes, and ensure regulatory compliance across multiple markets.

The ideal candidate combines environmental services expertise with strong operational leadership, financial accountability, and experience building and scaling service-based operations. This individual will serve as both a subject matter expert and business leader, helping brands improve performance while creating sustainable systems, processes, and best practices across the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Drive Growth Attainment & Operational Excellence in Asbestos and Environmental Services

• Support brands in the growth and execution of asbestos abatement, testing, mold remediation, and environmental services offerings.
• Partner with Brand General Managers and leadership teams to improve operational performance, service delivery, customer satisfaction, and profitability.
• Drive revenue growth and margin expansion through improved operational execution, pricing discipline, and performance management.
• Ensure brand performance is aligned with HighGround operating standards, systems, technologies, and strategic initiatives.
• Identify and monitor key performance indicators (KPIs) to manage business outcomes and reduce performance variability.
• Analyze operational and financial performance to identify opportunities for improvement and corrective action.
• Support service-line expansion and growth initiatives across the HighGround portfolio.

Sales & Operations Management Competency Development

• Develop and maintain the HighGround “Asbestos-in-a-Box” operating playbook.
• Create standardized workflows, operational processes, and best practices across brands.
• Develop guidance around lead identification, testing protocols, pricing strategies, and sales approaches by market.
• Establish standard KPI reporting and PowerBI dashboards with leading indicators.
• Document environmental licensing and regulatory requirements by market.
• Develop estimating, pricing, approval, and profitability best practices.
• Aggregate best practices across brands and facilitate knowledge sharing throughout the organization.
• Partner with Brand Support Partners and leadership teams to support training, coaching, and operational development.
• Promote the use of standardized technologies, workflows, and field practices to improve productivity and compliance.
• Develop expertise in DASH, PowerBI, and other operational reporting tools.

Process Improvement & Analysis

• Analyze operational, financial, and performance data to identify trends, process gaps, and opportunities for improvement.
• Develop and implement scalable SOPs, workflows, accountability systems, and operational standards.
• Establish reporting systems and dashboards that improve visibility into business performance.
• Identify opportunities to improve efficiency, customer experience, profitability, and operational consistency.
• Leverage data to identify emerging trends that may impact business performance or regulatory compliance.
• Collaborate with Brand teams to implement process improvements while maintaining local market flexibility.

Strategic Leadership

• Serve as a trusted advisor to Brand General Managers, Brand Support Partners, and HighGround leadership.
• Provide operational and environmental services expertise to support organic and inorganic growth initiatives.
• Support acquisition integration efforts related to environmental services operations.
• Provide insight into organizational structure, talent development, recruiting, and retention strategies.
• Identify opportunities to establish and scale best practices across multiple brands.
• Act as a liaison between corporate and Brand teams to ensure alignment while respecting local market needs.
• Build strong relationships across the organization to drive adoption of new processes and initiatives.

Leadership & Talent Development

• Coach, mentor, and develop environmental services leaders across the organization.
• Build organizational capability through training, leadership development, and succession planning.
• Support recruiting, onboarding, and development of environmental services personnel.
• Foster a culture of accountability, operational excellence, customer service, and safety.

Compliance & Risk Management

• Ensure adherence to:
  • Federal OSHA regulations
  • State-specific asbestos licensing laws
  • EPA/NESHAP requirements
  • Environmental permitting and compliance requirements
• Build audit and compliance systems across all operating markets.
• Support brands in maintaining licenses, certifications, and regulatory compliance.
• Mitigate liability exposure and operational risk associated with environmental services.
• Monitor industry trends and regulatory changes that may impact operations.

Required Qualifications

• 5+ years of experience in asbestos abatement, environmental remediation, restoration, or related service industries.
• Demonstrated experience managing operational performance, budgets, and profitability.
• Experience leading multiple teams, branches, business units, or geographic territories.
• Strong understanding of asbestos abatement, environmental remediation, and regulatory compliance requirements.
• Experience developing SOPs, operational standards, and accountability systems.
• Proven ability to drive operational improvements, process optimization, and business performance.
• Strong financial literacy, including budgeting, forecasting, margin management, and profitability analysis.
• Strong leadership, communication, and relationship-building skills.
• Ability to influence and collaborate across multiple brands and leadership teams.

Preferred Qualifications

• Experience leading an environmental services division, branch, region, or business unit.
• Restoration industry experience.
• Experience with Xactimate, environmental estimating, and insurance restoration.
• Multi-state operational and regulatory experience.
• Experience supporting acquisitions, integrations, or multi-brand organizations.
• Strong understanding of KPI development, reporting, and operational analytics.
• Experience utilizing PowerBI, DASH, or similar business intelligence tools.

Certifications (Strongly Preferred)

Asbestos-related certifications (vary by state), including:

• Asbestos Supervisor/Contractor License
• AHERA Building Inspector

IICRC Certifications:

• WRT (Water Restoration Technician)
• ASD (Applied Structural Drying)

Additional Certifications:

• OSHA 10
• OSHA 30

BENEFITS

• Choice of 4 medical plans with one at $0 payroll cost for the Employee
• FSA medical and dependent spending account
• HSA available with high deductible plan
• Vision and Dental Insurance (2 dental plans to choose from!)
• Company paid Long/Short-Term Disability
• Company Paid Life Insurance
• 401(k) with company matching
• Ancillary Benefits (Hospital, Critical Illness, Accident)
• Paid Time Off and Holidays