Project Manager/Business Analyst

Project Manager/Business Analyst

Location: Sacramento, CA

Duration: 12+ months

In-person interview & Onsite Role

Required Skills & Exp:

Exceptional customer service foundation and practice

Ability to work in high pressure environment

Prior experience in implementing M365

3+ years training experience

5+ years of implementing information technology projects and/or products

5+ years of business analysis and end-user interaction

3+ years of leading technology projects and/or product support

Bachelor’s Degree a plus

Experience with government processes a plus

Responsibilities:

Manage and organize high visibility projects

Maintain and drive the project schedule

Train users on software

Develop project documentation including technical specifications and user guides

Develop software test plans

Conduct quality assurance testing for software systems

Desired Skills & Exp:

Must present well and communicate in a professional manner even in high stress situations

Able to facilitate meetings

Able to establish and meet deadlines

Able to effectively communicate equally well with customers, technical staff, management and vendors

Must have excellent oral and written skills

Willing to learn new systems

Willing to adapt to different management approaches