Scrum Master

job summary:
The Scrum Master is responsible for guiding Agile teams in applying Scrum principles, removing barriers to progress, and enabling continuous improvement. This role partners closely with Process Owners, cross‑functional teams, and leadership to define and ensure delivery of high‑quality products that meet business value objectives. The Scrum Master serves as a servant-leader, coach, and facilitator to help teams work efficiently and collaboratively.

Local to Charlotte is a strong preference (if they are not in Charlotte then they MUST have a strong prior connection to Charlotte and a plan for moving) - THIS IS NOT A REMOTE POSITION

Scrum Facilitation

Document Requirements

Facilitate all Kanban ceremonies

Ensure the team maintains a healthy product backlog and definition of done.

Team Coaching & Support

Coach the team to adopt Agile values, mindset, and principles.

Support team members in understanding their roles and in working collaboratively.

Promote a culture of continuous improvement.

Impediment Removal

Identify and remove obstacles that hinder team progress.

Escalate issues appropriately while protecting the team's focus.

Agile Delivery Management

Track progress and monitor delivery metrics

Ensure timely and predictable delivery of deliverables

Stakeholder Collaboration

Partner with Product Owners/Process Owners to refine and prioritize the backlog.

Facilitate clear communication between the team and stakeholders.

Help stakeholders understand Agile processes and expectations.

Process Improvement

Introduce and support Agile best practices.

Encourage experimentation and learning through data-driven decisions.

#LI-KM3

 
location: Charlotte, North Carolina
job type: Contract
salary: $60 - 70 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
The Scrum Master is responsible for guiding Agile teams in applying Scrum principles, removing barriers to progress, and enabling continuous improvement. This role partners closely with Process Owners, cross‑functional teams, and leadership to define and ensure delivery of high‑quality products that meet business value objectives. The Scrum Master serves as a servant-leader, coach, and facilitator to help teams work efficiently and collaboratively.

Local to Charlotte is a strong preference (if they are not in Charlotte then they MUST have a strong prior connection to Charlotte and a plan for moving) - THIS IS NOT A REMOTE POSITION

Scrum Facilitation

• Document Requirements
• Facilitate all Kanban ceremonies
• Ensure the team maintains a healthy product backlog and definition of done.

Team Coaching & Support

• Coach the team to adopt Agile values, mindset, and principles.
• Support team members in understanding their roles and in working collaboratively.
• Promote a culture of continuous improvement .

Impediment Removal

• Identify and remove obstacles that hinder team progress.
• Escalate issues appropriately while protecting the team's focus.

Agile Delivery Management

• Track progress and monitor delivery metrics
• Ensure timely and predictable delivery of deliverables

Stakeholder Collaboration

• Partner with Product Owners/Process Owners to refine and prioritize the backlog.
• Facilitate clear communication between the team and stakeholders.
• Help stakeholders understand Agile processes and expectations.

Process Improvement

• Introduce and support Agile best practices.
• Encourage experimentation and learning through data-driven decisions.

#LI-KM3

qualifications:
Core Skills

Strong understanding of Agile frameworks

Excellent facilitation and communication skills.

Either a former developer or have strong background in technology (preferably in security) - The successful candidate will be able to work with our internal security department to problem solve and arrive at solutions

Ability to coach teams and individuals at varying levels of Agile maturity.

Strong conflict-resolution and problem‑solving skills.

Ability to remove roadblocks and navigate organizational challenges.

Technical/Tool Knowledge

Experience with JIRA and other Agile tools

Understanding of product development lifecycle and basic technical concepts.

Soft Skills

Servant‑leadership mindset.

Empathy and emotional intelligence.

Adaptability and resilience.

Ability to influence without authority.

Strong organizational and time‑management abilities.

Experience

Typically 2-5+ years of experience in Agile or Scrum roles.

Background working with cross-functional software or business teams.

Desired Qualifications

Preferred Certifications

(Not required for all organizations but often desired)

Certified ScrumMaster (CSM) - Scrum Alliance

Professional Scrum Master (PSM I/II) - Scrum.org

SAFe Scrum Master (SSM) - Scaled Agile

Certified Agile Coach (ICP‑ACC) - ICAgile

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.




Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.