Administrative Assistant II

Job Title

The position is the first point of contact for families, students, faculty, staff, vendors, and visitors; maintains accurate child and family records; completes routine data entry; and assists the Director, Assistant Director, and Office Coordinator with day-to-day office needs while supporting continuous quality improvement.

Duties & Responsibilities

• Provide front-desk reception and customer service for families, visitors, students, faculty, staff, vendors, and community members while maintaining confidentiality and referring non-routine matters appropriately.
• Support waitlist administration and enrollment for new and returning children in accordance with established program priorities, policies, and procedures.
• Maintain accurate child, family, classroom, attendance, billing-status, allergy, and enrollment information in approved administrative systems.
• Maintain organized child, personnel, and administrative records and monitor required documentation for completeness and timely renewal.
• Provide routine administrative and records support for CACFP and other program compliance requirements under the direction of the Office Coordinator and Kids Campus administration.
• Support routine office operations, including approved purchasing, inventory, deliveries, vendor coordination, and service requests.
• Prepare routine correspondence, publications, forms, spreadsheets, meeting materials, and website updates using approved information.
• Provide administrative and logistical support for meetings, orientations, family-engagement activities, professional development, special events, and community outreach.
• Organize and prioritize assigned administrative work, address routine questions within established procedures, and support continuous quality improvement.
• Perform other related administrative-support duties as assigned.

Knowledge, Skills, and Abilities

• Excellent customer service, interpersonal communication, and front-desk professionalism.
• Strong organizational, time-management, data-entry, and record-maintenance skills.
• Ability to communicate clearly and professionally, orally and in writing, with a diverse community.
• Ability to maintain confidentiality and use discretion with child, family, personnel, and student information.
• Ability to follow established procedures, recognize exceptions, and refer non-routine matters appropriately.
• Ability to prioritize competing tasks in a busy early childhood office environment.
• Proficiency with Microsoft Office Suite and ability to learn SmartCare, Banner, Workday, EPICS, Wonderschool, ECECD-PDIS, and related systems.
• Ability to prepare accurate routine correspondence, spreadsheets, forms, reports, and electronic records.
• Ability to establish effective working relationships with families, faculty, staff, students, vendors, and community partners.

Minimum Qualifications

• High School Diploma or GED
• One (1) year clerical experience

Preferred Qualifications

• Bilingual (English/Spanish)

Physical Demands and Working Conditions

• Work is performed primarily in a front desk office environment.
• The work includes frequent sitting, standing, walking, reaching, and repetitive hand motions, with occasional bending and lifting of light office or supply items.
• Occasional evening or weekend work may be required for orientations, trainings, or special events.

Work Hours

• Typically, 7:15 a.m. - 4:15 p.m., Monday through Friday.
• This role will be required to work on-site at Santa Fe Community College Kids Campus.

Best Consideration Date: August 27, 2026

Notice of Background Check and Education Verification

All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.

EEO Statement

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement

The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

SFCC Recruiting Statement

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC's mission Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!