Business Development Coordinator

Job Description Job Description Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team!
Our Fred Anderson location is looking for sales appointment setters/BDC reps. Why work with us?
5-day work weeks - CLOSED ON SUNDAYS
Flexible Saturday shifts
No prior automotive experience needed - Training is provided
Competitive pay plans with base + bonus

Our sales appointment schedulers/BDC reps are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.

What we offer:
A culture of caring, belonging, and respect for everyone
Managers that people want to work with
Career growth and advancement
Leadership development, innovative training, and learning systems
Competitive compensation plans
401k retirement plans with company match
Comprehensive health benefits packages, including telehealth and behavioral health services
Industry-leading maternity and paternity leave
Relocation packages
Paid employee referral program
Recognition and bonus programs
Paid time off, bereavement, and vacation benefits
Employee discounts on parts, service, vehicle purchases, and local entertainment

Responsibilities:
Answer customer calls and establish follow-up with sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
Provide customers with product information and direct them to appropriate dealership resources
Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
Utilize CRM tracking system daily
Walking the lot to stay up to date on inventory
Assisting with getting vehicles fueled up and over to our detail departments

Qualifications:
Prior customer service experience
Excellent teamwork skills
Positive and hardworking demeanor
Strong computer skills with the ability to use computer software
Eagerness to improve and collaborative attitude
Time management skills
Strong listening skills with ability to build rapport with others
Organizational skills
Valid Driver’s license with acceptable motor vehicle record
High school diploma or equivalent

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.