GM
Jose Andres ThinkFoodGroup
General Manager China Chilcano
Job Title: General Manager China Chilcano Location: Washington, DC Reports To: Director of Operations / Regional VP Direct Reports: Assistant General Manager(s), Restaurant Manager(s), Beverage/Bar Manager, Host/Reservations Lead, Supervisors/Captains; close partnership with Executive Chef Department: Operations Employment Type: Salaried, Exempt
Jos Andrs Group (JAG) is a hospitality company led by Chef Jos Andrs, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.
Position Summary
The General Manager (GM) is the business owner of the restaurantresponsible for strategic leadership, financial performance, operational excellence, and a culture that delivers remarkable hospitality every day. The GM leads and develops the management team, ensures brand standards and compliance, drives sales and profitability, and builds strong community and partner relationships in alignment with JAG's mission and values.
Key Responsibilities
- Strategic & Business Leadership: Set vision and priorities for the property; translate goals into clear operating plans and KPIs.
- Financial Performance & Planning: Own the P&L plan, forecast, and deliver on revenue, COGS, labor, and controllables.
- Operational Excellence: Ensure flawless execution of service across all activations ( la carte, bar, private dining, events).
- Guest Experience & Brand Stewardship: Model anticipatory hospitality and effective table touches; manage VIPs and recovery with speed and empathy.
- Team Leadership & Talent Development: Hire, onboard, and retain top talent; maintain a strong bench of leaders and key hourly roles.
- Sales, Marketing & Community: Drive topline via reservation strategy, pacing, mix management, upselling programs, and private dining.
- Compliance, Safety & Risk: Ensure adherence to health department regulations, alcohol service laws, wage & hour, and company policies.
- Cross-Functional Collaboration & Projects: Partner closely with Executive Chef, Beverage, People/HR, Finance, Facilities, Marketing, and Events/PD.
Required Qualifications
- 57+ years of progressive FOH leadership in high-volume upscale casual or fine dining; 2+ years as GM strongly preferred.
- Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction.
- Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs.
- Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls.
- Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar), and Google Workspace.
- Strong communication, organization, data literacy, and business judgment.
- Ability to work a flexible schedule including nights, weekends, and holidays.
Preferred Qualifications
- Pre-opening experience (hiring plans, training, readiness checklists).
- Wine/spirits certifications or advanced product knowledge.
- ServSafe Manager, Alcohol Manager, and local DOH certifications (or ability to obtain).
Working Conditions & Physical Requirements
- Stand/walk for extended periods (up to 8 hours).
- Lift/push/pull up to 30 lbs. occasionally.
- Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.
- Exposure to hot/cold environments and cleaning chemicals per safety standards.
In Return, We Offer You
- Competitive base salary and performance-based bonus opportunities
- Comprehensive health & wellness benefits
- Retirement savings plans
- Employee dining and partner discounts
- Professional growth within an award-winning, values-driven hospitality group
Equal Opportunity Employer
Jos Andrs Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.
Jose Andres ThinkFoodGroupVacancy posted 4 days ago
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