VP, Global Logistics & Supply Chain

The VP, Global Logistics & Supply Chain serves as the strategic architect of Build-A-Bear’s next-generation supply chain—transforming the global movement of goods into a faster, smarter, AI-enabled, data-driven engine that powers our Workshops, e-Commerce business, and Global Wholesale channels. This leader will shape the future of how Build-A-Bear delivers joy around the world, bringing innovation, precision, and agility to every step of the supply chain journey.

As Build-A-Bear continues to grow as a multi-channel global company, the VP, Global Logistics & Supply Chain will bring bold vision, operational excellence, and forward-thinking leadership to build a scalable, resilient, and highly responsive supply chain that supports growth, elevates the Guest experience, and creates meaningful enterprise impact.

Responsibilities

• Oversee a complex, high-velocity, global ecosystem that includes:
  • Leading our flagship fulfillment hub in Columbus, Ohio
  • Driving efficiency through our China Warehouse operations
  • Managing a network of Global 3P Partners to ensure seamless delivery across international borders
  • Synchronizing supply chain efforts for our Domestic and International Partner-Operated locations and our emerging Wholesale division
• Design and implement a 5-year roadmap for a scalable supply chain that anticipates the demands of a growing footprint
• Lead the charge in adopting AI-driven forecasting, inventory placement, and automated logistics systems
• Modernize processes within our Columbus facility and Global 3PL network to improve speed-to-market, reduce costs, and enhance the Guest experience
• Act as a bold partner – value the deep institutional knowledge of current teams while introducing next generation thinking and high-performance standards
• Use advanced analytics to influence executive decision-making, providing clarity and confidence in our global growth strategy

Required Qualifications

• 10+ years of senior-level experience in Logistics & Supply Chain, specifically within the Toy, Apparel, or high-volume Consumer goods sectors
• Demonstrated expertise in managing complex international logistics, including deep experience with Asian manufacturing hubs and European distribution
• Strong background in Supply Chain IT (WMS, TMS, ERP) with a specific passion for how AI can revolutionize logistics
• Demonstrated ability to pivot between supporting 600+ physical store locations and building the infrastructure for a massive Wholesale and e-Comm surge
• Track record of inspiring teams through change, fostering a culture of partnership, and leading with radical transparency and data.

Behavioral Traits for Success

• Analytical depth and fact-based thinking
• Disciplined, organized work style
• Independent problem solving
• Big-picture strategic thinking
• High standards and quality orientation
• Decisiveness and assertiveness in expertise
• Ability to anticipate risks and problems
• Comfort with pressure and complex challenges

Working Environment

• Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
• Hybrid work schedule
• Some travel is required. Up to 50% globally

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Decision-making, judgment, and execution
• Communication, ability to articulate vision, strategy, and results
• Strategic and creative thinking
• Leadership of team
• Ability to foster team collaboration, communication, and performance
• Development and execution of a scalable 5-year global supply chain roadmap
• Achievement of supply chain service levels
• Inventory accuracy, placement, availability, and
• Successful implementation and adoption of AI-enabled forecasting, analytics, inventory planning, and logistics technology
• Operational efficiency
• Cost management and productivity improvement
• Strength of vendor, 3PL, and cross-functional
• Stakeholder Feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate