General Manager

General Manager - RivergateFull time 14147 Rivergate Pkwy, Charlotte, NC, US 28273About Old NavyForget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll DoAnalyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicatorsDrive profitable sales through forecasting and schedulingManages store budget for daily operations in support of the P&LBuilds highly productive teams through sourcing, selecting and developing peopleAccountable for team performance through coaching and feedback.Teaches and trains to build capabilities.Leads the implementation and execution of all Standard Operating Procedures and initiativesCreates an inclusive environmentImplements action plans to maximize efficiencies and productivityPerforms Service Leader dutiesRepresents the brand and understands the competitorsPromotes community involvementLeverages OMNI to deliver a frictionless customer experienceEnsures all compliance standards are metWho You Are3-5 years of retail experience leading othersCollege degree or equivalent experience preferredDemonstrated ability to deliver resultsAbility to effectively communicate with customers and employeesAbility to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidaysAbility to travel as requiredBusiness Acumen skillsEstablished time management skillsStrong planning and prioritization skillsBenefits at Old NavyMerchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.One of the most competitive Paid Time Off plans in the industry.*Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*Employee stock purchase plan.*Medical, dental, vision and life insurance.*See more of the benefits we offer.*For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.