Sr. Business Analyst

Job Description

Job Description

We are looking for an experienced Business Analyst to support technology initiatives that improve operations and strengthen collaboration across the organization in Milwaukee, Wisconsin. This role partners closely with business and IT stakeholders to clarify needs, shape practical solutions, and guide projects from discovery through implementation. The ideal candidate brings strong analytical judgment, excellent communication skills, and the ability to translate complex processes into clear documentation and actionable recommendations. This role requires candidates to be local to the Milwaukee area due to Hybrid onsite expectations. No visa sponsorship is available at this time.

Responsibilities:

• Partner with business leaders, faculty-facing teams, and technical staff to uncover operational needs and convert them into clearly defined functional requirements.

• Lead discovery sessions, interviews, and workshops to evaluate current workflows, identify gaps, and recommend improved future-state processes.

• Produce and maintain thorough documentation such as business requirements, process maps, use cases, decision records, and workflow diagrams.

• Interpret stakeholder needs for technical teams by creating functional specifications that support project objectives and organizational priorities.

• Work with project managers and delivery teams to assess feasibility, define scope, sequence priorities, and support successful project execution.

• Plan and support quality assurance and user acceptance activities to confirm that new or updated solutions perform as expected and satisfy business requirements.

• Contribute to software implementations and enhancement efforts by coordinating testing feedback, tracking issues, and helping drive effective rollout activities.

• Build strong cross-functional relationships and provide informed input to leadership on application priorities, process improvements, and longer-term technology planning.

• Bachelor’s degree in business, information systems, education, or a related field; advanced education is preferred.
• At least 8 years of experience in business analysis, including work with complex cross-functional initiatives.
• Background working in a higher education setting is strongly preferred, particularly in support of academic operations.
• Demonstrated strength in analytical thinking, problem solving, and evaluating business processes to identify practical improvements.
• Excellent written and verbal communication skills with the ability to engage stakeholders effectively at multiple organizational levels.
• Experience creating detailed documentation, business cases, process flows, and related analysis artifacts.
• Familiarity with project delivery methods and tools, including Agile approaches, along with proficiency in Microsoft Office and process-mapping applications such as Visio or Lucidchart.
• Business analysis certification is a plus, and the ability to manage multiple priorities in a collaborative, fast-paced environment is essential.