Premium Operations Administrator

Premium Operations Administrator

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Premium Operations Administrator plays a key role in ensuring the accuracy, efficiency, and integrity of financial and operational processes related to insurance premium management. This position involves managing, tracking and processing premium data while leveraging automation tools and collaborating across departments to optimize workflows and support organizational goals. This will be a hybrid (3 days in office) role offered in Hunt Valley, MD or Kansas City, MO.

Responsibilities and Accountabilities:

• Manage tracking, processing, and storage of insurance premium data files.
• Utilize and enhance automation tools to improve efficiency, accuracy, and scalability of premium operations workflow
• Research complicated premium files, identify data issues and communicate with the applicable internal/external party
• Partner with Product Development, Project Management, and other business units to develop, test, and implement new premium-related products, tools, and processes
• Coordinate with Underwriting and Account Management on policy issuance and invoice generation.
• Follow protocols to ensure compliance with internal and external audit and compliance requirements.
• Provide oversight and review of new client onboarding process.
• Develop and/or improve processes for situations/issues as they arise.
• Prepare regular and ad hoc reports to support financial analysis, performance tracking, and decision-making
• Provide training as needed for internal teams and external partners.

Education and Experience:

• Bachelor's degree in finance, business, technology preferred
• Demonstrated experience with insurance, finance, or data operations preferred
• Demonstrated experience with automation tools

Required Skills and Abilities:

• Advanced Microsoft Excel skills (formulas, macros, etc.)
• Demonstrated ability to solve problems and multi-task with a high degree of speed, accuracy and efficiency
• Organized and detail oriented
• Must be a self-starter and demonstrate flexibility and adaptability
• High energy level and strong interpersonal skills
• Excellent communication and collaboration skills

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$55,300 - $71,910/year (for Hunt Valley)

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

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