BLAINE BROTHERS- TRAILER SHOP SERVICE ADVISOR

Service Advisor Position

We are a Minnesota based family-owned business and a family of companies with our main location in Blaine MN is looking to fill a 1st shift Service Advisor position for our Trailer Shop. This position handles the day-to-day supervision of shift operations and technicians. We are looking for someone with mechanical aptitude, detail oriented, willing to jump in and help out where needed, strong computer skills, and has a great work ethic. Come join our growing team at Blaine Brothers Family of Companies, plus so much more!

Awarded "Star Tribune's Top Workplaces" 6 years in a row!!! We like to work hard, play hard, and take pride in everything we do.

Shift: 1st Shift, Monday-Friday, 7am-5pm

Benefits: Industry leading pay and benefits, paid weekly, overtime opportunities, PTO rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech referral bonuses, plus so much more!

Wage: $25-$38/hr (varies based on skillset and experience)

Job Duties:

• Provide leadership and direction to the technicians
• Evaluate technician's skillset and provide training as needed.
• Assist technicians in locating parts / job related issues
• Schedule shift work
• Call in customer repairs and approvals / unit updates
• Organize shift with parts to pick up and vehicles for repair
• Create, estimate (if needed) and invoice repair orders in a timely manner
• Related activities that promote the goals of the Organization.

Requirements

We'd love to have you as part of our team. The ideal candidate would have the following skills:

• Repair and shop operation knowledge with a strong technical aptitude
• Strong communication skills both verbally and written
• Ability to train technicians at varying levels of experience, skillset and learning styles
• Able to receive feedback on operations from peers, subordinates and manager and respond in a productive and constructive manner with a focus on solutions
• Strong problem-solving skills
• Excellent customer service skills
• Strong computer skills knowledge of Karmak, a plus
• Exceptional organizational skills and ability to multitask
• Honesty and Respect

Most importantly, we are looking for someone who fits with our company values:

• Values people
• Gives people with strengths the opportunity to exercise them
• Doesn't treat lack of success as failure
• Is very affirming and brings out the best in others
• Values and gives high quality
• Works hard
• Sees opportunities and integrates with existing business
• Is a good communicator
• Is humble
• Assumes responsibility for actions and commitments
• Attends to details
• Attends to operations
• Is competitive

A little about who we are: Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs. We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. At North American Trailer our clients are treated with honesty and respect.

Our Vision: To be respected because of our strong family values that we put into every job we do.

Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.