Assistant General Manager
$18.5 - $19.5 per hourW&M Restaurants Inc.
Job Description
Job Description
At W&M Restaurants, we don’t just offer jobs — we create opportunities to thrive in a fun, inclusive, and
community-driven environment. Whether you're starting your career or looking for a flexible role, we’re here to
support your growth with competitive pay, hands-on training, and mentorship programs. Our vibrant
workplace culture celebrates your achievements and values your individuality. Plus, we’re proud to give back —
supporting local organizations, clubs, and sports teams, including over a decade of contributions to the Boys &
Girls Club. Join a team that cares about your success and your community!
$18.50 per hour - $19.50 per hour
We Offer the following:
. FREE EMPLOYEE MEALS - Stay fueled with delicious meals on us every shift!
Fast-track your career with our commitment to promote from within — your growth is our priority!
Learn and grow through hands-on training and inspiring mentorship programs.
Be celebrated for your hard work in a culture that values and rewards your contributions.
Enjoy competitive pay that reflects your dedication and performance.
Performance-Based Bonuses Meet store goals and metrics and earn bonuses that reward your impact and
drive.
Work When We Need You Most – Be ready to workday, mid, and night shifts – your flexibility helps us
shine, and we reward it!
Earn paid time off and recharge, with eligibility based on your location/state and role.
Access to health care coverage to support your well-being and peace of mind.
Employee Assistance Programs (EAP) - Get confidential support for life’s challenges — from mental health
and financial advice to family care and more.
Enjoy amazing perks like discounts on travel, entertainment, fitness, and more — because you deserve it!
Free Uniform T-Shirts - Look great and feel comfortable with complimentary uniform tees at no extra cost
to you!
Premium Holiday Pay - Celebrate some of the holidays with extra earnings or paid time off — because your
time is valuable, especially on special days. *Based on location/specific holidays and hours
Assistant Restaurant General Manager job responsibilities.
Essential Tasks:
People Development (50%)
• Lead with purpose: Be a role model for a positive, inclusive culture that makes both employees and
guests feel welcome.
• Build your dream team: Use modern recruiting tools to hire passionate Team Members and Shift
Managers.
• Launch careers: Host engaging new hire orientations and ensure smooth onboarding within 3 days.
• Coach for success: Design personalized training plans with clear 90- and 180-day goals to help your
team grow.
• Stay connected: Hold meaningful one-on-one check-ins every 60 days to support development and
career progress.
• Smart scheduling: Collaborate with Shift Leads to create schedules that align with training goals and
business needs.
• Empower leadership: Guide Shift Leads to run shifts that promote growth and readiness for the next
step.
• Celebrate wins: Recognize achievements in creative, motivating ways.
• Resolve with care: Address team concerns quickly and respectfully.
• Grow careers: Conduct thoughtful annual reviews that reflect performance and future potential.
Business Operations (30%)
• Drive results: Help manage costs and implement smart solutions to meet operational goals.
• Ensure excellence: Train your team to meet top standards in food safety, sanitation, and brand quality.
• Lead the kitchen: Oversee food production and ensure every dish meets expectations.
• Stay organized: Conduct inventory audits and maintain stock levels within budget.
• Master the paperwork: Support daily operations with accurate banking, accounting, labor reports, and
HR documentation.
• Be the bridge: Communicate effectively with the home office to resolve any discrepancies.
Customer Satisfaction (20%)
• Create memorable moments: Deliver outstanding service that keeps guests coming back.
• Turn challenges into loyalty: Resolve customer concerns with empathy and professionalism.
• Be a local Leader: Promote the brand through community events and word-of-mouth.
Job Requirements and Essential Functions:
• High School Diploma or GED, College degree or equivalent Taco Bell/industry experience preferred
• 1-2 years supervisory experience in either a food service or retail environment, including Profit and Loss
responsibility.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills.
• Dependable attendance and punctuality are a necessity.
• Able to perform basic business math.
• Basic Microsoft Office skills required.
• Strong analytical and decision-making skills required.
• Able to complete required online training and certification modules.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Able to complete tasks that include stooping, pushing/pulling up to 20 lbs.
• Able to tolerate standing, walking, bending, twisting, and stooping during 90% of shift time.
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