Customer Service Coordinator

Customer Service Coordinator

Bailey's Consolidated LLC is looking for a full-time Customer Service Coordinator to join our Denver team. You must be detail oriented and have excellent communication skills. The position will be responsible for coordinating loads within our operation department with different customers/clientele. You must also be able to manage time effectively and maintain effective performance under pressure. You must have customer service skills, and a knowledge of basic computer concepts required. Previous experience in logistics and supply chain helpful.

This is a full-time position with benefits. You will work, Monday through Friday 8 AM to 5 PM. This is not a remote position.

Responsibilities

• Act as support for our delivery teams, customer relations, and operation staff
• Process delivery manifests each morning and develop relationships with clients by developing a rapport and trust through effective communication.
• Process completed routes every day to ensure accuracy of information provided by the field team.
• Process delivery driver payroll through our internal system.
• Performs other duties as assigned.
• Attention to detail

Qualifications

• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Communication and interpersonal skills to work effectively with team, supervisor, and other company personnel
• Proficiency with all common computer applications (Microsoft Word, Excel, Outlook, Adobe Reader, etc)
• Constant positive and energetic attitude
• Knowledge and experience of/with proper telephone etiquette
• Ability to read/speak/write fluently in English
• Neat, clean, and professional appearance
• Highly motivated and willing to learn new skills
• Organized
• Self-starter
• Work independently or alone at times
• Great telephone and writing skills to respond to customer emails and paperwork

Benefits

• Health, Dental, and Vision insurance starting the beginning of the next month following your employment start date
• HSA and FSA options with health plans
• Free mental health services for employees and family members
• Traditional and ROTH 401(k) with a 25% company match
• Federal paid holidays
• 12 days of Paid Time off annually for the first year
• 48 hours of sick pay annually
• Succession planning Leadership opportunities and upward mobility

Bailey's Consolidated LLC is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.

Job Types: Full-time

Pay: $18.00 -$22.00 Depending On Experience